Administrative Affairs Supervisor at Tamwelli (2024-11 – Present)
Leading Consumer-Finance & Micro-Lending Group (30+ Branches)
- Follow up on tasks assigned to the Administrative Affairs team and ensure timely completion.
- Supervise cleaning activities, conduct regular evaluations, and provide necessary resources for cleaning staff.
- Monitor pantry staff performance and ensure all requirements are met.
- Track vehicle movement, handle vehicle maintenance, and ensure license renewals are completed.
- Oversee periodic inventory counts at headquarters and branches.
- Travel to governorates to supervise and complete the setup of new branches.
- Review service-related invoices and submit them to the direct manager for final approval.
- Monitor and evaluate performance of service providers (Iron Mountain, EDS, Aramex, Wasla, Etisalat, etc.).
- Handle procurement requests for the admin department and prepare authorizations enabling employees to complete official tasks.
- Track field representatives' routes and follow up on their assignments.
- Supervise courier companies and archiving service providers handling customer file storage.
- Provide all operational requirements for employees, including furniture and equipment.
- Oversee hotel bookings for company employees and coordinate with travel agencies and hotels for the best arrangements.
Senior Administrative Affairs Specialist at Tamwelli (2022-08 – 2024-10)
- Coordinated administrative operations across multiple branches ensuring uninterrupted workflow.
- Oversaw courier services, vendor relations, and CAPEX processes.
- Supported branch openings by coordinating IT, furniture, and logistics readiness.
Senior Admin Specialist at Tamwelli (2019-12 – 2022-07)
- Managed daily administrative tasks including shipment booking, documentation, and resolving logistics issues.
- Assisted with staff travel arrangements in line with company policy.
- Ensured asset control and inventory management at branches and HQ.
Sales Team Leader at AMER Group (2016 – 2019)
Multi-Sector Real-Estate & Hospitality Conglomerate
- Directed an 8-member sales team, set targets, structured deals, and closed contracts worth USD 3.2M.
- Produced highly accurate forecasts (>95%) and enhanced CRM usage for improved pipeline visibility.
Sales Representative at AMER Group (2012 – 2015)
Multi-Sector Real-Estate & Hospitality Conglomerate
- Consistently exceeded monthly quotas (avg. 112%) through tailored client solutions and proactive follow-ups.
- Managed order processing and resolved escalated customer issues.
