Abdalaa Mohammed

Dedicated Administrative Affairs Supervisor with over 13 years of combined experience in administrative operations and sales. Skilled in supervising teams, managing fleet and logistics, vendor performance evaluation, procurement, branch opening coordination, and ensuring smooth daily operations. Recognized for implementing process improvements, ensuring compliance, and providing excellent internal support across multiple sites.

Bilingual (Arabic & Business English) with a Bachelor of Law degree.

Administrative Affairs Supervisor at Tamwelli (2024-11 – Present)

Leading Consumer-Finance & Micro-Lending Group (30+ Branches)

• Follow up on tasks assigned to the Administrative Affairs team and ensure timely completion.
• Supervise cleaning activities, conduct regular evaluations, and provide necessary resources for cleaning staff.
• Monitor pantry staff performance and ensure all requirements are met.
• Track vehicle movement, handle vehicle maintenance, and ensure license renewals are completed.
• Oversee periodic inventory counts at headquarters and branches.
• Travel to governorates to supervise and complete the setup of new branches.
• Review service-related invoices and submit them to the direct manager for final approval.
• Monitor and evaluate performance of service providers (Iron Mountain, EDS, Aramex, Wasla, Etisalat, etc.).
• Handle procurement requests for the admin department and prepare authorizations enabling employees to complete official tasks.
• Track field representatives' routes and follow up on their assignments.
• Supervise courier companies and archiving service providers handling customer file storage.
• Provide all operational requirements for employees, including furniture and equipment.
• Oversee hotel bookings for company employees and coordinate with travel agencies and hotels for the best arrangements.

Senior Administrative Affairs Specialist at Tamwelli (2022-08 – 2024-10)

• Coordinated administrative operations across multiple branches ensuring uninterrupted workflow.
• Oversaw courier services, vendor relations, and CAPEX processes.
• Supported branch openings by coordinating IT, furniture, and logistics readiness.

Senior Admin Specialist at Tamwelli (2019-12 – 2022-07)

• Managed daily administrative tasks including shipment booking, documentation, and resolving logistics issues.
• Assisted with staff travel arrangements in line with company policy.
• Ensured asset control and inventory management at branches and HQ.

Sales Team Leader at AMER Group (2016 – 2019)

Multi-Sector Real-Estate & Hospitality Conglomerate

• Directed an 8-member sales team, set targets, structured deals, and closed contracts worth USD 3.2M.
• Produced highly accurate forecasts (>95%) and enhanced CRM usage for improved pipeline visibility.

Sales Representative at AMER Group (2012 – 2015)

Multi-Sector Real-Estate & Hospitality Conglomerate

• Consistently exceeded monthly quotas (avg. 112%) through tailored client solutions and proactive follow-ups.
• Managed order processing and resolved escalated customer issues.

Bachelor of Law in Law – Ain Shams University