Abdallah Kishawy

Five years of customer service experience across various industries.

Experience processing payments using a POS system. Strong writing, analytical and problem solving skills. Ability to communicate effectively and work in a team. Able to interpret both written and oral instructions accurately, and execute with precision. Proficient user of Microsoft Office, Photoshop, Premiere, After Effects, Audition, Illustrator and SAP; Strong social media management skills. Valid G2 driver's license. Fluent in English and Arabic with excellent reading and writing skills.

Crew Member - Cafe Mix Up - Oakville, ON

(2021-06 - 2021-09)

• Constructed sandwiches and wraps according to patron specifications
• Used excellent service skills to explained menu items, promotions, procedures, and policies to customers
• Efficiently processed customer transactions using a POS system
• Maintained proper inventory levels
• Ensured that the restaurant was consistently clean and organized

Packager/General Labor - Hunter Amenities - Burlington, ON

(2022-03 - 2022-05)

• Precisely followed order instructions
• Prepared products for shipping and loaded/moved products
• Wrapped product and securing product accessories
• Prepared boxes for packaging

Crew Member - Lazeez Shawarma - Oakville, ON

(2021-03 - 2021-06)

• Constructed sandwiches and wraps according to patron specifications
• Used excellent service skills to explained menu items, promotions, procedures, and policies to customers
• Efficiently processed customer transactions using a POS system
• Maintained proper inventory levels
• Ensured that the restaurant was consistently clean and organized

Outside Sales Representative - PALTEL - Gaza, Palestine

(2017-12 - 2018-03)

• Travelled door-to-door 50% of each day, 5 days per week to expand the company's client base
• Identified customer needs and tailored the product's value to those needs
• Promoted brand by offering unexpected insights and thought leadership
• Conducted in-depth research on prospects
• Forecasted revenue and proactively course-corrected

Team Member - Extreme Pita

(2012-11 - 2014-12)

• Constructed sandwiches and wraps according to patron specifications
• Efficiently answered customer questions and concerns
• Managed cash registers and processed payments using a POS system
• Reordered store product and inventory as needed
• Ensured that the restaurant was consistently clean and organized

Diploma - Business Administration - University College of Applied Sciences (2016-09 - 2018-06)

Ontario Secondary School Diploma - Iroquois Ridge High School (2012-09 - 2015-06)