Abdelnacer Ramadan

A friendly and polite professional adept at handling guest interactions and resolving conflicts. Builds rapport with customers to enhance dining satisfaction. Conducts feedback collection to drive continuous improvement in service quality.

Confident communicator with a knack for customer service and teamwork. Skilled in handling diverse customer needs and maintaining positive dining experiences. Quick learner, always ready to adapt and support colleagues to ensure smooth service.

Enthusiastic and approachable, committed to creating a welcoming atmosphere.

Waiter, Captain order, Host at Zooba Restaurant (2024-01 – Present)

Working at Zooba restaurant where we are responsible for making guests enjoy our hospitality and making good feedback about served food and beverages promptly with main quality.

• Responsible for making guests enjoy our hospitality and, of course, making good feedback about served food and beverages promptly with main quality.
• Handled cash and processed efficient transactions.
• Working as a host, which is responsible for handling comfortable seats and making them happy
• Friendly disposition
• Leadership
• I attended the official opening of The GEM Museum.

Pharmacist assistant at Shereen Pharmacy (2020-01 – 2022-12)

• Assisted licensed pharmacists in preparing and dispensing prescriptions accurately to meet customer needs.
• Educated patients on medication usage, potential side effects, and safe storage practices for increased compliance and safety
• Assisted customers in locating products within the pharmacy, offering guidance on the use and benefits of various items.
• Preparing prescriptions for pharmacies that belong to the store and collecting money

Master of Arts in languages, Interpretation, and Administrative – Cairo higher institute, mokattam Cairo (2019-01 – 2023-12)