Abdelrahman Yasser

Trilingual hospitality candidate (Arabic — Native, English — B2, Spanish — A1) with hands-on experience in cross-cultural communication and international guest engagement. Currently completing a B.A. in Simultaneous Interpretation at Al-Azhar University, where advanced language skills are applied daily in high-pressure, fast-paced environments. Recognized for calm professionalism, cultural sensitivity, and strong interpersonal communication — assets directly transferable to front desk operations, guest check-in/check-out, and delivering exceptional customer service in international hotel environments.

Familiar with hotel PMS concepts and committed to continuous professional development in hospitality.

Guest Relations & Multicultural Communication Volunteer at Soliya (2024-11 – 2024-12)

• Facilitated structured cross-cultural dialogue sessions with international participants from 10+ countries, developing strong multicultural guest communication and interpersonal skills applicable to front desk operations
• Delivered accurate, culturally sensitive communication across language barriers, mirroring the communication standards required in international hotel guest services
• Represented Egyptian and Arab cultural perspectives professionally, demonstrating adaptability and attention to guest-facing detail in diverse team settings

English Language Training — B2 Upper-Intermediate at British Council (2024-04 – 2024-07)

• Completed intensive upper-intermediate English training aligned with CEFR B2 standards, strengthening professional communication skills essential for multilingual customer service and guest interaction
• Developed active listening, clear verbal communication, and written skills directly applicable to multi-line phone handling and guest correspondence in hotel environments

English Language Training — Pre-Intermediate at Norwich Institute for Language Education (2024-02 – 2024-03)

• Completed structured English language coursework, reinforcing teamwork, attention to detail, and communication clarity in a professional instructional environment
• Engaged collaboratively with trainee instructors, demonstrating adaptability and a strong service-oriented mindset aligned with hospitality guest services standards

B.A. in Simultaneous Interpretation (English-Arabic) – Al-Azhar University (2023-09 – 2027-06)