Abdullah Ragab

Network Engineer with 4+ years of hands-on experience supporting enterprise network infrastructure, routing and switching, network deployment, NOC operations, and onsite troubleshooting. Experienced with Cisco and Huawei environments, VLANs, STP, OSPF, BGP, NAT, IPsec, LAN/WAN/WLAN, firewalls, and wireless access points. Strong background in site surveys, structured cabling coordination, HLD/LLD documentation, and technical reporting across healthcare, education, transportation, and commercial projects.

Network Engineer&IT Support at Injaz Tech – IT&Light Current Integrated Solutions (2024-01 – 2026-08)

• Supported routers, switches, firewalls, wireless access points, LAN/WAN connectivity, and IP telephony across customer sites.
• Troubleshot network and infrastructure issues; assisted with server and network equipment diagnostics and service restoration.
• Supported network design, implementation, and technical documentation, including High-Level Design (HLD) and Low-Level Design (LLD).
• Conducted site visits, inspected racks and network equipment, maintained hardware inventories, and prepared technical reports.
• Supported end-user and Windows/Active Directory issues when required, including domain joining, user access, GPO, Outlook, and network printing.
• Selected projects: Family Medicine Units (50+ healthcare facilities); Faculty of Medicine – New Luxor University; Rubiky Leather City Exhibition Building.

NOC Engineer at Pulse Technical Solutions (2023-09 – 2024-01)

• Monitored connectivity and network infrastructure supporting the Ministry of Manpower across 27 directorates and 200+ offices.
• Investigated network incidents involving routers, switches, and wireless access points; performed initial troubleshooting and coordinated service restoration.
• Assisted in diagnosing connectivity and CCTV-related technical issues.

Network Engineer – Datacom at Huawei North Africa (2022-12 – 2023-09)

• Supported enterprise network deployment, configuration, troubleshooting, and infrastructure validation across institutional environments.
• Worked with Huawei switches and wireless access points and technologies including VLANs, STP, MLAG, OSPF, BGP, NAT, and IPsec.
• Participated in network implementation at New Cairo Technology University (6 switches and approximately 100 APs).
• Supported deployment for Egyptian Railways in the North Delta region, covering 20+ switches across 6 stations.

Network Engineer at Smart Technology Service (2022-02 – 2022-12)

• Supported network infrastructure, network devices, connectivity, and CCTV systems across customer sites.
• Conducted site surveys, identified network-point and cabling requirements, followed up with field technicians, and inspected racks, patching, and installation quality.
• Contributed to infrastructure projects involving Nasser Social Bank, the National Service Projects Authority, and the New and Renewable Energy Authority.

Bachelor’s Degree in Computers and Management Information Systems – Higher Institute of Computers and Management Information Systems (HICMIS) (2015 – 2018)