Abdulrahman M Hashem

Business Developer at Tabby (Present)

Identify and develop strategic partnership opportunities by analyzing market trends, competitor activity, and emerging business opportunities to support growth and market expansion.
Manage the end-to-end partnership cycle, from prospecting and stakeholder meetings through commercial negotiation, contract terms, commission structures, and deal closure.
Build and maintain long-term relationships with strategic partners, acting as a key point of contact and aligning partnership objectives with mutual business goals.
Conduct stakeholder discovery meetings to understand partner needs, pain points, and operational challenges, translating insights into opportunities to improve Tabby's services and partner experience.
Leverage market and competitor intelligence to identify gaps, emerging opportunities, and potential partnership models that can strengthen Tabby's market position.
Collaborate cross-functionally to create smoother partner onboarding processes, address implementation challenges, and identify opportunities to accelerate partner activation and growth.
Develop partnership opportunities beyond initial acquisition, focusing on relationship expansion, service enhancement, and long-term commercial value.

Escalation Specialist at Tabby (2024-01 – 2024-05)

Managed complex merchant escalations in collaboration with cross-functional teams, coordinating stakeholders to drive timely and effective resolution.
Conducted root-cause and case analysis to identify recurring merchant challenges, operational gaps, and opportunities for service improvement.
Built strong relationships with key merchants through proactive communication, structured follow-ups, and a solution-oriented approach.
Translated merchant feedback and recurring pain points into actionable insights, supporting improvements to processes and the overall partner experience.
Collaborated with internal stakeholders to resolve complex issues while balancing merchant needs, operational requirements, and business objectives.

Translator (English ↔ Arabic) at Freelance (2022-01 – 2023-11)

Translated marketing, economic, and business-related content between English and Arabic, ensuring accuracy, consistency, and cultural relevance.
Collaborated directly with international clients to understand requirements, clarify expectations, and deliver tailored solutions within tight deadlines.
Managed multiple projects and diverse content requirements independently, demonstrating strong client management, adaptability, and time-management skills.
Applied SDL Trados to maintain terminology consistency and improve workflow efficiency across projects.
Developed strong cross-cultural communication and stakeholder engagement skills through continuous interaction with clients from different backgrounds.

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