Ahmed

Excited and motivated graduate with a strong command of English and a passion for helping others. Adept at engaging with clients through various communication channels and providing exceptional support. I had previous experience in the medical field and hope using my skills in guiding international patients through their healthcare journeys.

Administrative Manager at Al-Ashraf Hospital (2024-01 – Present)

• Operational Leadership: Direct day-to-day administrative operations, coordinating between departments to maximize hospital efficiency.
• Process Optimization: Implement Standard Operating Procedures (SOPs) to streamline workflows and improve service quality.
• Digital Transformation: Leverage digital tools and automated systems to optimize data management and resource tracking.
• Facility & Resource Management: Oversee hospital logistics, inventory, and facility maintenance in compliance with healthcare standards.
• Team Management: Supervise administrative staff, manage scheduling, and enhance overall workforce productivity.

General Manager at Neuro-fit Physiotherapy Center (2024-01 – 2026-01)

Supervising all the center's departments and employees, including secretaries, human resources, accounts, physical therapy halls, data entry employees, and an employee preparing schedules for treatment sessions, the internal residence department, and all related services, including providing nursing services and medical care from doctors and hotel services, including following up on room cleaning staff and meals provided upon request from the nutritionist, supervising the maintenance department to ensure the provision of a comfortable, professional residence for the patient, following up on complaints and ensuring their resolution, dealing with government agencies, and completing the agreement with all external parties that request to make deal with the center.

Clinics Manager at Safwa Polyclinics (2022-01 – 2024-01)

Manage clinic operations and improve patient care. Manage staff and implement patient management systems. Strong leadership skills coupled with a commitment to delivering exceptional healthcare services. Enhance team work environment and ensure compliance with healthcare regulations. Work to improve patient experiences and drive clinic performance.

Clinics Manager Assistant at Red Sea Clinics (2019-01 – 2022-01)

Manage clinic operations and improve patient care. Strong leadership skills coupled with a commitment to delivering exceptional healthcare services. Enhance team work environment and ensure compliance with healthcare regulations. Work to improve patient experiences and drive clinic performance. Prepare all the papers of the guest and contact the insurance company to get the claim acceptance and the reference number

Physician Assistant & First Aider at Mansoura University Hospitals (2012-01 – 2018-01)

• Collaborate with physicians to assess and manage patient care, performing comprehensive physical examinations and documenting medical histories.
• Assist in developing treatment plans and educating patients about their conditions and treatment options.
• Perform various procedures, including [CPR., suturing, injections, etc.], ensuring patient safety and comfort.
• Maintain accurate and up-to-date patient records in compliance with healthcare regulations.
• Participate in patient follow-ups and coordinate referrals to specialists as needed.

Bachelor of Business Administration in Business Administration – Mansoura University (2018-01 – 2022-01)

Faculty of Medicine – Mansoura University (2012-01 – 2018-01)