Ahmed Abozaid

Linux-focused System Administrator managing mixed Windows and Linux infrastructures including Active Directory domains, VMware virtual environments, and enterprise network services. Experienced in supporting business applications, SQL Server databases, and virtualization platforms while maintaining system availability and performance. Hands-on practice aligned with Red Hat Certified System Administrator (RHCSA) objectives such as storage management (LVM), service configuration, networking, permissions, troubleshooting, and system recovery.

Strong background in routing & switching fundamentals, virtualization, and enterprise IT operations.

Jr.System Administrator / application Admin at Rasport co (2025-05 – Present)

Install, configure, and maintain Windows Servers, Active Directory infrastructure, virtualization platforms, and enterprise applications.

• Install, configure, and maintain Windows Servers, Active Directory, and Group Policies, ensuring secure and reliable IT infrastructure.
• Create and manage virtual machines on Hyper-V, supporting testing and production environments.
• Configure and administer network switches and troubleshoot network-related issues to ensure connectivity and performance.
• Manage and analyze data using SQL Server and Power BI, including designing queries, optimizing performance, and building interactive dashboards to support data-driven decisions.
• Assist in administering the company's ERP system (Microsoft Dynamics 365 Business Central) by supporting the management of application, database, and reporting servers, ensuring smooth daily operation and availability.

Technical Support Engineer at Telecom Egypt (2025-01 – 2025-05)

Provided technical support and troubleshooting for network and IT infrastructure issues.

• Streamlined support processes through the implementation of Automation tools and technologies.
• Set up equipment for employee use, performing or properly installing cables, operating systems or software.
• Troubleshot network connectivity problems such as router configurations, IP addressing

Bachelor in Electronics and Communication Engineering – mansoura university (2019-08 – 2024-08)