Store Manager - Zahran Market, Alexandria.
December 2018 to April 2021
I’m responsible for maintaining the selling area according to planogram as per company policy.
- Responsible to develop my team and improve their skills to high levels.
- Responsible for achieving store budget in term of sales, stock levels and shrinkage.
- Responsible for all store hygiene, inventory, orders and dealing with suppliers.
- Completing store operational requirements by scheduling and assigning employees, following up on work results.
- Maintaining store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
- Achieving financial objectives by preparing an annual budget; scheduling expenditures; analyzing challenges; initiating corrective actions.
- Identifying current and future customer requirements by building rapport with potential and actual customers.
- Ensuring the availability of merchandise and service by approving contracts; maintaining inventories.
- Formulating pricing policies by reviewing merchandising activities; determining additional needs sales promotion; authorizing clearances sales; studying trends.
- Marketing merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
- Protecting employees and customers by providing a safe and clean store environment.
- Contributing to team effort by accomplishing related results as need.
- Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Store Manager | Land Mark Group (Home Box concept)-K.S.A
16/11/2015 – 30/11/2017
- I’m responsible for managing and develop the operations in store in terms of people, sales, stock level, and inventory & budget achievement.
I’m controlling all store standards, hygiene and sales environment.
- Maintain store assists and hygiene to be ready for day operations.
- Following the replenishment for empty and less shelf to avoid any loss of sales during the day.
- Monitoring our slow-moving items and makes a bulk display to highlight so we can sell it and to avoid becoming a dead stock.
- Be sure that every promotion item has enough stocks to accomplish our sales target from that product.
- Ensure the good distribution of our flyer so we can guarantee customers follows.
- Motivate my team to achieve their budget and give who achieving prize.
- Solving customer’s problems as per company policy to avoid any complains.
- Sharing my team activities that can lead them to work under pressure and dealing with customers in a proper way.
- Teach and training my team how retails math and how to calculate.
- Monitoring our stock level on a daily basis to avoid any sleeping stocks.
Stock Control & Analysis Manager | Masagh for Gold & Jewelry- K.S.A
26/08/2012 – 18/09/2014
- I’m responsible for making orders, rotate stock & analyze sales for all branches &with all representatives to ensure every branch have the right items and to avoid any sleeping or dead stock.
- Enter shipping and inventory data in computer system.
- Manage purchasing orders for incoming equipment, services, and supplies.
- Verify receipts and confirm purchase contents and orders are complete.
- Remove inventory from shipment delivery trucks.
- Ensure supplied stocks meet demand.
- Prevent overstocking and ordering.
- Keep track of inventory and supplies that need restocking.
- Develop plans for purchasing equipment, services, and supplies.
- Create and maintain detailed inventory of all incoming, outgoing, and current supplies.
- Prepare inventory for deliveries and shipping.
- Ensure correct inventory is loaded into correct delivery trucks.
- Track and ensure deliveries are received.
- Compile reports inventory and supply balances.
- Make note of damaged inventory.
- Maintain records of purchases, pricing, and other important data.
Department Manager – Panda Hyper Market – K.S.A
2/07/2008 – 9/07/2011
I’m responsible for all non-food sections operation; from organizing planogram in selling area, providing all missing items (unless 3 pcs. From non-sellable items), making orders and deals with suppliers to provide the enough quantities (specially in promo period) and making good deals in price & free items to use it as sample, preparing for inventory, training my team & develop them to make them ready for next level.
- Do Price Changes.
- Set Modular (A blueprint on how each section is set up and where all the merchandise goes).
- Change On-Hands (So you can get merchandise in when it says you have more than you do and stop getting merchandise when you have too much).
- Work in the backroom binning freight.
- Plan and set features (Ordering say a lot of dog food and putting it on an endcap. It starts with finding a good seller, ordering it, getting it in, putting it a specific location where it's visible, and finally pricing it).
- Working reports such as out-of-stock, non-basic (Old merchandise in back room).
- Lead & Manage the employee under me.
Sales Ass., Supervisor & Section Manager – Carrefour Hyper Market – EGYPT
20/11/2002 – 18/06/2008
I start my career at Carrefour hyper market as a sales associate, then promoted after 2 years to supervisor, then at last as a section manager for light house hold (L.H.H), I was responsible to manage selling area, preparing for inventory, making orders, develop my team, dealing with suppliers, serving customers & doing business report.
- All mandatory range must be available all the time, except slow moving items which I can have only 3 pcs. Each.
- All gondola head that have promo items must be in full and have enough stock to meet the customer requirements.
- Organize selling area according to the planogram we received from H.O, and make sure it’s understood for all team.
- Develop my team to meet next level requirements and to fulfill their job accordingly.
- Manage backroom to make sure every item visible to everyone so we can’t lose time for replenishments, also to make it easy for inventory procedures.
- Avoid any over stocks from being in backroom for too long and return it to suppliers or if it’s not returnable we make instore promo to sell it.
