Operation Manager at Radio talaat (2020-01 – Present)
Managing retail operations and trade marketing activities
- Participate in trade marketing activity planning
- Analyze monthly, quarterly, and annual sales performance
- Contribute to the preparation of the annual sales budget
- Manage all department aspects related to HORECA customers
- Track and monitor the implementation and efficiency of trade marketing activities (promotions, spending, etc.)
- Allocate promotional quantities across sales areas based on each SKU's contribution to the category and area budget
- Coordinate sales team activities with relevant internal departments
- Review annual contract terms and conditions and ensure alignment with pre-planned policies
- Control and review credit notes in accordance with annual agreements
- Open and develop new HORECA accounts
- Monitor competitors' activities and new product launches
- Collect monthly reports from all sales areas
- Collect and review the quarterly production plan and ensure alignment with approved budgets
Area Manager at Oriental (2015-01 – 2020-01)
Managing sales operations and store performance
- Responsible for managing the sales and operations
- Manage store operations, optimize sales and profits
- Control relevant store costs, and support and implement Merchandise, Marketing & other in-store initiatives
- Accomplishes sales and organization mission by completing related results as needed
- Ensure excellent customer service through the implementation of the brand/company guidelines to enhance the shopping/brand experience
- Formulate and implement store strategies and procedures
- Coach and mentor the store managers, sales supervisors, and sales staff through all their daily tasks
Area Manager at LG (2011-01 – 2015-01)
Managing sales and operations for HORECA customers
- Analyze monthly, quarterly, and annual sales performance
- Contribute to the preparation of the annual sales budget
- Manage all department aspects related to HORECA customers
- Track and monitor the implementation and efficiency of trade marketing activities (promotions, spending, etc.)
- Allocate promotional quantities across sales areas based on each SKU's contribution to the category and area budget
- Coordinate sales team activities with relevant internal departments
- Review annual contract terms and conditions and ensure alignment with pre-planned policies
- Control and review credit notes in accordance with annual agreements
- Open and develop new HORECA accounts
- Monitor competitors' activities and new product launches
- Collect monthly reports from all sales areas
- Collect and review the quarterly production plan and ensure alignment with approved budgets
Area Manager at Omar Effendi (2008-01 – 2011-01)
Managing sales team and store operations
- Managing and motivating the sales team and ensuring efficiency
- Managing stock levels and making key decisions about stock control
- Analyzing sales figures and sales volumes to maximize profits
- Responding to customer complaints and comments
Showroom Manager at Omar Effendi (2006-01 – 2008-01)
Managing showroom operations and sales team
- Managing and motivating the sales team and ensuring efficiency
- Managing stock levels and making key decisions about stock control
- Analyzing sales figures and sales volumes to maximize profits
Showroom Manager at Gazzaz (2003-01 – 2006-01)
Managing showroom operations and sales performance
- Managing and motivating the sales team and ensuring efficiency
- Managing stock levels and making key decisions about stock control
- Analyzing sales figures and sales volumes to maximize profits
- Responding to customer complaints and comments
Assistant Showroom Manager at Gazzaz (2000-01 – 2003-01)
Supporting showroom operations and sales management
- Managing and motivating the sales team and ensuring efficiency
- Managing stock levels and making key decisions about stock control
- Analyzing sales figures and sales volumes to maximize profits
- Responding to customer complaints and comments
Store Manager at Zahran Group (1999-01 – 2000-01)
Managing all store operations and personnel
- Managing and motivating the sales team and ensuring efficiency
- Managing stock levels and making key decisions about stock control
- Analyzing sales figures and sales volumes to maximize profits
- Responding to customer complaints and comments
- Creating a shopping environment where colleagues can do their best work
- Overseeing all aspects of the store, including all personnel issues, product, merchandising functions, and business processes
- Keeping everything tidy and clean, on the shop floor and behind the scenes
Sales Specialist at Zahran Group (1997-01 – 1999-01)
Sales specialist role
