Ahmed Saad

After 7 years in the field of management, I found myself qualified to begin in this field, which was interesting from the beginning and allowed me to know how to use my previous administrative experience, which was very useful to learn quickly and with the passage of time there became harmony between my administrative experience and everything new In this field, and now after more than 7 years, I have experience that made me able to transfer what I got from experience or training people to work in this field.

Operations Section Head at Mercado Egypt from Jan 2023 until now job description:

- Oversee and manage the day-to-day operations of a department or section within the organization.

• Develop and implement processes and procedures to ensure efficient and effective operations.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
• Manage resources, including personnel, equipment, and supplies, to ensure optimal utilization and cost-effectiveness.
• Collaborate with other departments to ensure alignment and coordination of activities.
• Develop and manage budgets and financial forecasts for the section.
• Ensure compliance with regulatory requirements and organizational policies and procedures.
• Maintain a safe and secure work environment for employees.
• Provide leadership, guidance, and mentorship to staff to foster a culture of continuous improvement and high performance.

Operations Supervisor at Mercado Egypt from Jan 2022 to Dec 2022

job description:

• Oversee efficiency of operational processes
• Participate in strategic planning and goal-setting for various business functions,

including IT and customer support.

• Analyze business requirements and customer needs.
• Research methods to improve operations and reduce costs.
• Monitor and report on department performance.
• Supervise and train employees and Define performance indicators) KPI).
• Provide administrative support (e.g., updating inventory).
• Ensure compliance with company policies and regulation.
• Setting timetables and methods for providing vehicle and equipment maintenance services and renewing vehicle licenses.

• Contracting with suppliers.

job description: from Nov 2019 to May 2021

These tasks include all governorates.

-Oversee the maintenance, repair, and replacement of the company's fleet of vehicles.

-Develop and implement maintenance schedules to ensure vehicles are operating efficiently and reliably.

-Manage a team of drivers and ensure that they are trained, motivated, and adhering to safety procedures.

-Monitor vehicle performance and fuel consumption to identify opportunities for improvement.

-Coordinate with other departments to ensure that vehicles are available when needed.

-Manage inventory of spare parts, tools, and equipment needed for vehicle maintenance and repair.

-Ensure compliance with all relevant regulations and standards.

-Keep accurate records of vehicle maintenance, repairs, and other relevant information.

-Prepare reports on fleet performance and make recommendations for improvements.

• Creating a daily destination for agents through Google Maps and sending it to them.
• Follow up on the agents ’commitment to the destination sent to them.
• Follow up the movement of drivers from the warehouse to the customers via GPS system.
• Placing customer locations on Google Maps.

Fleet Supervisor from Jun 2013 to May 2015

at Awfar Market Online Super Market

Supervisor for all operations starting from receiving all orders of customers from website of company created and sending it to collectors’ team to preparing and sending back to quality control team that make sure to be on good condition and then sending to delivery team to sending to customers on the perfect time and after that collecting cash from delivery team to sending to financial department and making calls to customers to getting feedback about our service quality.

Administration Manager from Dec 2010 to May 2013

at Life fitness center

Managing Director in charge of evaluating the performance of all personnel at the center, solving problems with members, upgrading and modifying the member database, developing new subscription systems and offers to the general climate, and following up on all maintenance work at the center.

Executive Secretary at Cairo University from Jan 2009 to Nov 2010

Writing all that the department head needs in terms of notes and reports, arranging visits and meetings, displaying daily correspondence for signature, following up on students' complaints and submitting them to the department head, Informing the department head of the timing of attending the master’s and doctoral discussions, coordination between all departments during examination times for students, for the ease of their work.

Admin Assistant at Amaan from Sep 2006 to Dec 2008

Preparing the daily and monthly attendance and leave report, preparing the salary report, preparing the monthly and annual leave report, preparing the sanctions report and advances for all security personnel and supervisors.

I am graduated From El Gazera Academy and i had a bachelors degree in Information Systems