Ahmed Ssalman

A seasoned and results-driven IT Executive and Administrator with over 25 years of extensive experience leading infrastructure, network administration, and cybersecurity operations within high-stakes military and medical sectors. Proven track record of optimizing system efficiency, reducing operational costs, and enforcing strict ISO compliance frameworks. Expert in on-premise infrastructure management, enterprise server deployment, and team leadership.

ISO 27001:2022 Lead Auditor at TUV NORD (2026 – 2026)

• Executed Initial Audits (Stage 1 and Stage 2) for Alexandria National Automotives (Mercedes-Benz / NATCO).
• Conducted Initial Audits (Stage 1 and Stage 2) for Star National Automotives (SNA / Mercedes-Benz).
• Performed Initial Audits (Stage 1 and Stage 2) for EZZ-EL ARB Core for Management and Investments.
• Led Initial Audits (Stage 1 and Stage 2) for EZZ-EL ARB Star for Investment and Commercial Agencies.

Senior Infrastructure Manager at Maadi Armed Forces Medical Complex (2022-07 – 2024-12)

• Led and supervised a 41-member IT Support teams across IT Administration, Network & Security, Help Desk, and Maintenance, providing comprehensive IT services to 5 hospitals.
• Managed IT support operations for approximately 1,250 users and supported healthcare operations serving around 1,000 patients per day, ensuring service availability, rapid incident resolution, and business continuity.
• Coordinated cross-functional IT teams to maintain reliable network infrastructure, security systems, end-user support, hardware, and IT services across all hospital locations.
• Managed and maintained core on-premise infrastructure, including Windows Server environments (Active Directory, DNS, DHCP, GPO), VMware ESXi virtualization, and QNAP enterprise storage.
• Monitor the availability and performance for critical hospital systems such as HIS, PACS and ERB and oversaw Healthcare System Administration and track Warranties, Maintenance Contracts and SW Licenses, ensuring 24/7 uptime for critical medical systems and network peripherals.
• Directed the deployment and maintenance of Kaspersky Enterprise Security servers to safeguard sensitive medical and personnel data.

Senior IT Manager at Organization and Administration Authority for the Armed Forces (2019-07 – 2022-07)

• Directed the end-to-end implementation and maintenance of the organization's network, Windows Server architecture, and centralized CCTV camera systems.
• Strengthened the endpoint defense architecture by managing and monitoring centralized Kaspersky security servers.

Quality Manager at Information System Institute for the Armed Forces (ISI) (2017-07 – 2019-07)

• Served as an Internal Auditor enforcing compliance across multiple ISO standards, including ISO 9001:2015 (Quality), ISO 14001:2015 (Environmental), and ISO 45001:2018 (Occupational Health & Safety).

Deputy Chief of IT Branch at Air Force Automated Control Center (ILS) (2016-07 – 2017-07)

• Supervised the implementation, maintenance, and scalability of complex virtualization platforms utilizing Hyper-V and VMware ESXi.
• Managed enterprise-level deployments of Microsoft Exchange Mail Servers and SCCM (System Center Configuration Manager) alongside fundamental Active Directory and network services.

Network Security Department Manager at Military Production Company for Information Systems (2013-01 – 2015-01)

• Led the network security division with a primary focus on corporate firewall implementation, maintenance, and security policy enforcement.
• Administered on-premise infrastructure including Exchange Mail Servers and core Windows Server network roles.

IT Assistant / IT Manager at Metrology Eng. and Calibration Center Egy. Air Force (MECC) (2000-01 – 2016-07)

• Laid the foundation for the center's IT infrastructure by designing and maintaining on-premise Windows Server environments (Domain, Active Directory, DNS, DHCP, and Group Policy).
• Managed day-to-day network administration tasks to ensure smooth operational efficiency for Air Force calibration systems.

Bachelor of Engineering in Computer Science – Military Technical College (MTC) (2000-07)