Ali Mahamed
Disputes Trainer
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نبذة
A football disputes trainer with 4+ years of experience in data collection, quality assurance, dispute resolution, and performance monitoring. Proven ability to lead and manage remote teams, deliver structured training programs, and maintain high data accuracy and operational efficiency. Skilled in coaching, mentoring, and process improvement, with strong expertise in QA methodologies, data validation, and team development.
Seeking a remote role in data operations, training, or quality assurance within a fast-paced, collaborative environment.
الخبرة
Disputes Trainer at HudlStatsbomb (2023-01 – Present)
Working as the final decision-maker in data disputes before client delivery.
- Conducting regular performance feedback sessions to improve productivity and support remote team development.
- Designing, organizing, and leading onboarding and training workshops for new and existing team members to ensure knowledge retention and operational readiness.
- Providing coaching and development sessions for Quality Analysts and Data Collectors, raising performance levels through feedback, mentoring, and continuous improvement initiatives.
- Collaborating on cross-functional projects, contributing to process optimization and the integration of third-party tools to enhance efficiency.
- Maintaining strict adherence to client-aligned standards, guaranteeing consistency, reliability, and quality of data outputs.
Live Football Quality Reviewer at StatsBomb (2022-01 – 2023-01)
- Reviewed and validated live match data to ensure completeness and accuracy.
- Provided analytical feedback to data collectors to enhance individual performance.
- Assisted QA operations through detailed data annotations and issue flagging.
Live Football Data Collector and Analyst at StatsBomb (2021-01 – 2022-01)
- Captured real-time football data using proprietary tagging systems.
- Maintained speed, precision, and consistency under live match pressure.
- Aligned data outputs with organizational QA standards.
Football Data Collector and Analyst at StatsBomb (2019-01 – 2020-01)
- Gathered football statistics and analyzed player performance data.
- Supported internal quality processes to ensure client satisfaction.
- Assisted in maintaining accurate historical datasets.
التعليم
Bachelor in Media and Communication – Helwan University - Faculty of Arts (2019-05)
