Specialist at Globare trade finance as a document management anaylist
الخبرة
Receives client’s requests, performing initial checks to make sure that the application is correctly filled with what the customer wants and confirm that it maintains the authorized signatories.
Scanning the received requests and applications in appropriate systems.
Maintain proper records.
Receives the documents whether it’s related to documentary credit or non-documentary credit from the clients or through other banks.
Ensure that all documents have no errors in filenames or submissions.
Effectively follow the bank standard operating procedures in submissions of documents.
Timely escalation of issues and concerns to the Management team to mitigate any potential impact.
Handling client queries and ensure they are responded to the satisfaction of customers.
Manage and perform the daily control activities of Trade operations covering all product offerings.
Ensure handling the special agreement within the agreed SLA’s between HBEG and their GTRF custome