Retail area Supervisor
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I have been working at Etisalat EGYPT company in the field of retail for about 10 years I am currently Retail area manager in Alex Region . I am Self Motivated and able to motivate my staff to enable them to be the best they can be . I am Positive to about change and embrace of new products , Services and new ways of working .
2015 - 2018Store Sales SupervisorEtisalat Misr Company I was responsible for overseeing the daily operations of a retail store .Keeping records of expenditure, sales figures, and employee performance.Evaluating the supply and availability of stocks, and profit-margins.Addressing Customers Requests,comments,and complaints.Motivating employees to achieve targets.Training new staff members and scheduling shifts.
2013- 2015Senior Sales ExecutiveEtisalat Misr Company Identifying new sales opportunities and maintaining existing customer relationships.lead less experienced sales representatives and develop sales pipelines to manage sales quotas .
Ensuring that all sales administration and customer service activities run smoothly .
2011 - 2013Sales ExecutiveSKY Distribution Establish, develop & maintain business relationships with current & prospective customers in the assigned market segments to open new channels.
Develop clear & effective written proposals for current & prospective customers.
Expediting the resolution of customer problems & complaints.
2010 - 2011Sales AdvisorRaya Trade Gathering market and customer information to figure out the customer needs
Responding to customer queries and resolving their objections to get them to make a purchase
Inspecting inventory in stock and the quality of the product on display
Evaluating existing operations and developing appropriate strategies. Training staff and store managers in effective sales and supervisory techniques. Monitoring sales across stores to check that quotas are met.
Detecting, investigating, and remedying discrepancies in sales across stores, if required. Setting and implementing performance standards across all stores. Ensuring that employees observe company protocols.
Collaborating with other Managers to ensure that operations are consistent across the board.
Retail Area Manager 2018 - Present
Ain shams university - Alsun Faculty - German English department