Collection Manager
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I am a professional with extensive experience in debt collection and customer relationship management. I excel at managing teams, improving work processes, and negotiating with clients to achieve high collection rates. My experience includes applying modern collection techniques and preparing accurate reports to evaluate and improve performance.
I am known for my leadership skills, problem-solving, and ability to communicate persuasively, ensuring the organization's success and customer satisfaction.
For more than 20 years, I have worked as a collections manager in one of the largest installment companies in Egypt (Power Egypt - Unionaire), which gave me experience in the field of collecting debts owed by regular or delinquent customers, as well as the ability to lead a work team, communicate with all company departments, and provide the necessary reports to management.
