Operations Coordinator / Operations Specialist at Wajjad IT (Saudi Technology & Software Co.) (2026-01 – Present)
- Orchestrate daily operations and streamline interdepartmental workflows across Management, HR, Sales, Marketing, and Quality departments.
- Manage end-to-end task distribution, deliverables, and operational timelines using Monday.com and Microsoft Teams.
- Track employee daily schedules, attendance, and operational compliance to maintain organizational productivity.
- Monitor Sales & Marketing KPIs (leads, call volume, deal closures) and prepare structured performance reports for senior executive decision-making.
- Coordinate HR operations, including candidate sourcing, resume screening, interview scheduling, and onboarding tracking.
- Facilitate executive meetings, formulate actionable agendas, and ensure rigorous follow-up on management decisions and inspection reports.
- Identify operational bottlenecks and delays, escalating critical risks to senior leadership with proposed mitigation plans.
Administrative Officer / Secretary at Formgita Food Products Co. (2025-06 – 2025-12)
- Managed daily administrative operations and coordinated logistics routes, customer orders, and sales representative activities.
- Analyzed regional sales inputs and inventory movements to report high/low-demand product trends to management.
- Maintained updated customer databases and reconciled client accounts in coordination with Sales and Accounting departments.
Administrative Officer / Executive Secretary at El Nil Petroleum Services Establishment (2024-12 – 2025-05)
- Organized and maintained technical/financial tender documents and developed Excel-based indexing systems for seamless document control.
- Prepared official client quotations, drafted executive correspondence, and managed executive calendars and appointments.
- Recorded detailed meeting minutes and tracked cross-departmental execution of management directives.
HR & Administration Officer at Special Forces Security & Guarding (2023-04 – 2024-11)
- Oversaw employee records, site personnel files, and preliminary payroll preparation across multiple field locations.
- Supported end-to-end recruitment, attendance tracking, performance evaluations, and site supervisor coordination to resolve operational issues.
- Handled administrative communications, vendor relations, and high-level executive support.
Administrative Secretary / Tender Coordinator at Samih El-Shimy Establishment (Military & Security Supplies) (2020-08 – 2023-03)
- Sourced government/commercial tender opportunities and prepared complete technical and financial bidding envelopes.
- Drafted bank guarantee requests, client quotations, and official government correspondence.
- Managed supplier database, price tracking via Google Sheets, and executive office operations.
