Basel Saeed

Dynamic and results-driven Senior Tour Operator with solid experience in tour operations, tourism marketing, and customer relationship management. Proven ability to manage end-to-end travel planning, coordinate with suppliers, and deliver high-quality travel experiences. Strong background in Business Administration and Project Management.

Senior Tour Operator at Gem Travel Company (2025-10 – Present)

Lead end-to-end tour operations including itinerary design, pricing, and execution. Coordinate with hotels, transportation providers, and tour guides to ensure high service quality. Handle VIP and customized travel requests while ensuring high customer satisfaction. Resolve operational issues efficiently and professionally. Support sales and marketing teams with destination expertise.

• Lead end-to-end tour operations including itinerary design, pricing, and execution.
• Coordinate with hotels, transportation providers, and tour guides to ensure high service quality.
• Handle VIP and customized travel requests while ensuring high customer satisfaction.
• Resolve operational issues efficiently and professionally.
• Support sales and marketing teams with destination expertise.

Tourism Marketing Agent at Paradise Travel (2022-10 – 2025-09)

Planned and executed tourism marketing campaigns targeting international travelers. Increased customer engagement through personalized promotions. Managed bookings, inquiries, and post-travel follow-ups. Conducted market research to improve travel packages. Worked closely with cross-functional teams to increase sales.

• Planned and executed tourism marketing campaigns targeting international travelers.
• Increased customer engagement through personalized promotions.
• Managed bookings, inquiries, and post-travel follow-ups.
• Conducted market research to improve travel packages.
• Worked closely with cross-functional teams to increase sales.

Bachelor of Science in Food Science and Technology – Ain Shams University (2014 – 2018)