Bilal Rashad

delivery lead with great experience in logistics and operations management, team player and problem solver

Delivery Lead

Capiter B2B marketplace CO. – Mansoura

SEP 2021

 – Present

• Leaded the last mile’s delivery team to achieve the highest delivery rate at the last 6 months in the company.
• Supported E-Commerce strategy and propose delivery solutions.
• Supported the HR team with hiring when needed.
• Managed travel and expense reports for department team members.
• Brought out the best of branch’s personnel by providing training, coaching, development and motivation.

Opex for parcel delivery – Damietta

JUN 2018

– AUG 2021

• Directed all operational aspects including distribution operations, customer service, human resources and administration.
• Managed budget and allocate funds appropriately.
• Trained 6 team leaders and supervised the courier’s training. 
• Shared knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.

First wood – New Damietta

JAN 2012 

– AUG 2017

• Coordinated and monitored supply chain operations.
• Supervised orders and arranged stocking of raw materials and equipment to ensure they meet needs.
• Communicated with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
• Prepared accurate reports for upper management.

B.S degree in commerce, certificate in supply chain management