Dina Ali

Law graduate from Helwan University with experience in customer service and front-desk operations. Skilled in managing administrative tasks, handling client inquiries, and ensuring smooth office workflows. A fast learner with strong organizational and problem-solving abilities, excellent communication skills, and proficiency in multitasking in dynamic environments.

Receptionist - Miami Medical Center For Physical Therapy

(2021-01 - 2023-12)

• Managed front desk operations, greeted visitors, and handled incoming calls.
• Scheduled appointments and maintained accurate records.
• Assisted with administrative tasks including filing, data entry, and document preparation.

Call Center Representative - Dr. Aziz Pharmacy - Cairo, Egypt

(2020-01 - 2021-12)

• Handled high-volume inbound and outbound calls, resolving customer inquiries efficiently.
• Maintained customer records and updated databases accurately.
• Delivered excellent customer service and met performance targets.

Bachelor's Degree - law school - Helwan University (2021-01 - 2024-12) Helwan, Egypt