Ekram Sobhy

Motivated and detail-oriented Moderator with one year of experience in managing customer interactions, handling inquiries, and tracking shipping processes. Strong communication, problem-solving, and organizational skills with the ability to provide excellent customer service. Seeking an opportunity to contribute to a professional team while continuing to develop my skills and grow within the company.

Moderator & Shipping Follow-up at Mirage (2025)

• Managed customer messages and inquiries across the page.
• Moderated page interactions and ensured timely responses.
• Followed up on customer orders and shipping status.
• Coordinated with the shipping team to resolve delivery issues.
• Updated customers on their order progress and shipping information.
• Maintained accurate records of orders and customer communications.

Bachelor's Degree in Management Information Systems (MIS) – Maadi International Academy (2024)