Eman Mohamed
Social Media Sales & Customer Service Representative
كفاءة
Cairo, Cairoعضو منذ ٢٣ مايو ٢٠٢٦
Microsoft Excel & Data EntryEngineering Drawing BasicsSales Tracking & ReportingAutoCAD BasicsCustomer Service & Client CommunicationProblem Solving & Attention to DetailTime Management & MultitaskingTeamwork & Communication Skills
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Microsoft Excel & Data EntryEngineering Drawing BasicsSales Tracking & ReportingAutoCAD BasicsCustomer Service & Client Communication
نبذة
Motivated student at the Faculty of Technology and Industrial Education with experience in customer service, sales support, and order management. Skilled in Microsoft Excel, communication, and basic AutoCAD, with strong organizational and problem-solving abilities. Eager to gain practical experience and develop professional skills.
الخبرة
Social Media Sales & Customer Service Representative - unique bags
(2026-03)
- Managed customer communication on Facebook and Instagram, handling inquiries about products, pricing, and travel bag specifications while maintaining high customer satisfaction.
- Coordinated and followed up on customer orders from placement to delivery, ensuring accurate tracking and successful order completion.
- Monitored advertising performance and sales results by analyzing order data and creating Excel reports to track total sales, customer orders, and campaign effectiveness.
التعليم
Civil and Architectural Construction - Suez university (2024-09)
