Erik Daniel

Adaptable and resourceful professional with 5+ years of experience in customer service, operations, and administrative support. Known for rapidly learning new systems, streamlining processes, and building positive client relationships. Bilingual in English and Spanish with strong technical skills in Microsoft Office and industry-specific software.

Lead Dental Assistant & Office Support at Nova Dental Partners (2022-06 – Present)

Lead dental assistant and office support professional overseeing patient scheduling, supply ordering, and office maintenance while assisting with various dental procedures and providing Spanish translation services.

• Oversee patient scheduling, supply ordering, and office maintenance to ensure smooth daily operations.
• Assist with dental procedures including crowns, root canals, extractions, and Invisalign treatments.
• Perform Itero scanning, CBCT X-rays, and dental impressions; maintain OSHA compliance.
• Provide Spanish translation services to improve patient communication and satisfaction.

Dental Assistant at Banaji Pediatric Dentistry (2020-03 – 2022-06)

Dental assistant supporting pediatric dental procedures with focus on patient comfort and family communication.

• Supported dental procedures and conducted X-rays, cleanings, and sterilization.
• Ensured patient comfort and effective communication with families.

Account & Inventory Associate at Pawn Brokers of Alexandria (2017-05 – 2020-03)

Account and inventory associate managing customer accounts, financial transactions, and high-value merchandise inventory.

• Managed customer accounts, processed loan renewals, and conducted financial consultations.
• Maintained inventory records and safeguarded high-value merchandise.

Diploma – Mount Vernon High School (2015)