Eslam Samy

Dynamic Senior Account Manager with 7+ years of experience in driving sales growth, and specially with 5 years as an Account Manager. Skilled in B2B Sales, ERP Solutions, SaaS, Customer Success, Business Development, Client Relationship Management, Account Growth, Contract Negotiation with proven expertise in up-selling and cross-selling strategies to drive revenue growth. Demonstrated track record in business development and delivering customer satisfaction.

Senior Account Manager at ITSS - Odoo Gold Partner (2024-04 – Present)

• Managed a portfolio of 70+ clients in all industries.
• Increased upselling revenue by 30%.
• Coordinated with technical consultants during implementation.
• Negotiated commercial proposals and contracts.
• Maintained client retention above 95%.

Senior Account Manager at Yolo GmbH For Health Care Erp System (2022-01 – 2024-04)

• Managed a portfolio of healthcare clients, including hospitals, clinics, and medical centers.
• Delivered product demonstrations and presented system capabilities to key decision-makers.

Product Specialist at Saja Pharmasutical Egypt (2020-11 – 2022-01)

• Promoted pharmaceutical products to physicians, hospitals, clinics, and healthcare professionals.

Medical Representative at NEO Pharma (2018-02 – 2019-08)

• Identified new business opportunities and expanded market share.

Medical Representative at Valera Pharma (2016-02 – 2016-12)

• Conducted daily customer visits and followed up on sales opportunities to achieve assigned targets.

Bachelor of Science in Science – Ain Shams University (2015 – 2019)