Customer Service Officer at khalejiya marketing (2025-01 – 2025-12)
- Handled customer inquiries through different communication channels.
- Resolved customer complaints efficiently and professionally.
- Maintained customer records and service documentation.
- Built positive relationships with customers to ensure satisfaction.
- Followed up with customers to provide timely support.
Marketing Executive at Cosmetics Company Hayat (2024-01 – 2024-12)
- Communicated with customers to introduce new offers and services
- Collaborated with design and photography teams to produce marketing content
- Participated in cosmetic events and exhibitions to promote the brand
- Coordinated with sales team to achieve business objectives.
Sales & Interior Decoration Coordinator at Abraj Altaj Decoration (2025-01 – 2025-12)
- Displayed decoration products and communicated with clients professionally
- Achieved monthly sales targets and increased overall sales volume
- Coordinated with implementation team to ensure full customer satisfaction
- Prepared quotations and negotiated pricing with customers
- Managed customer follow-up and built long-term client relationships
Media Unit Officer at Higher Institute of Media (2022-01 – 2022-12)
- Managed and coordinated media content and communication activities.
- Supported digital communication and public relations tasks.
- Assisted in media coverage of events and activities.
Teaching Assistant at Higher Institute of Media (2022-01 – 2024-12)
- Assisted in teaching academic courses and supporting students.
- Contributed to academic supervision and departmental activities.
- Supported coordination of educational and administrative tasks.
Executive Assistant to the General Manager at AlBaddad Company (2024-01 – 2024-12)
- Managed executive schedule, meetings, and appointments.
- Handled correspondence and official documents.
- Prepared reports and administrative files.
- Coordinated meetings and followed up on tasks between departments and management.
- Followed up on projects and management tasks.
Front Desk & Admin Coordinator Trainee at 4Level1 Center (2024-01 – 2024-12)
- Welcomed clients and managed front desk operations professionally.
- Registered new clients using the company's internal management system.
- Conducted placement tests and updated customer information.
- Explained courses, schedules, and registration procedures.
- Scheduled appointments and maintained accurate customer records.
- Responded to customer inquiries and provided administrative support.
- Assisted with enrollment procedures and sales activities.
General Coordinator of the Quality Assurance Unit Office at Higher Institute of Media (2023-01 – 2023-12)
- Prepared, organized, and archived accreditation and quality assurance documentation.
- Coordinated administrative records and supported quality assurance processes.
- Created and maintained electronic records and databases for official documents.
- Prepared reports and monitored documentation in accordance with quality standards.
- Coordinated communication between departments regarding quality documentation and administrative procedures.
Human Resources Officer (Personnel Affairs Office) at Higher Institute of Media (2024-01 – 2024-12)
- Maintained employee records and HR documentation.
- Assisted with onboarding and personnel administration.
- Prepared administrative reports.
- Monitored attendance and leave records.
