AI Trainer & RLHF Specialist at Freelance (2026-03 – Present)
- Evaluate and rank AI-generated responses across complex reasoning, coding, and multimodal workflows using detailed quality, safety, and instruction-adherence rubrics.
- Write adversarial, edge-case, and red-team prompts to surface hallucinations, reasoning gaps, policy risks, and inconsistent behavior.
- Conduct bilingual Arabic-English linguistic quality assurance, proofreading, semantic review, source attribution, and multi-source fact-checking.
- Produce clear written critiques and improvement guidance that support supervised fine-tuning and reinforcement learning from human feedback.
Executive Secretary & CEO Assistant at Blue House Group (2019-10 – 2026-03)
- Managed high-priority correspondence, complex executive calendars, meetings, travel logistics, reports, and confidential records for C-suite leadership.
- Acted as a bilingual liaison across executives, clients, and departments, supporting Arabic-English contracts, board reports, proposals, and formal communications.
- Coordinated cross-departmental workflows and tracked deliverables, helping accelerate key project timelines by 25%.
- Standardized information-tracking and reporting processes, reducing administrative turnaround time by 30% and improving operational visibility.
- Supported recruitment coordination and initial interviews while handling sensitive company information with discretion.
Personal Fitness Trainer & Customer Relations at I-Fitness (2017-09 – 2019-06)
- Conducted fitness assessments, developed individualized training plans, coordinated appointments, and delivered one-to-one and group instruction.
- Strengthened client engagement and retention through responsive service, progress monitoring, and motivational coaching.
English Language Instructor at Al Motafawqeen Educational Center (2016-01 – 2017-12)
- Designed learner-focused English lessons covering grammar, vocabulary, and conversational fluency for varied proficiency levels.
- Assessed progress and delivered targeted feedback to improve learner performance and confidence.
Account Manager & Customer Service Specialist at Mobinil (Orange) (2014-01 – 2016-12)
- Managed customer accounts, resolved escalations, and maintained customer satisfaction above 90% while meeting sales and service targets.
- Collaborated with sales and customer-care teams to improve client communication and follow-up workflows.
English Language Teacher at Al Manar Language School (2012-01 – 2014-12)
- Delivered English instruction across grade levels and created interactive learning activities and assessment criteria.
- Prepared students for language examinations and monitored individual learning progress.
Telesales Agent at Global Expo Housing (2013-01 – 2014-12)
Generated leads through outbound outreach and coordinated customer follow-ups.
