Fatma Khaled

Final-year Accounting student with practical experience in Sales and Reception, including customer communication, follow-up, and handling customer needs. Good English communication skills and comfortable working with customers and social media platforms. Seeking an opportunity in Retail, Sales, Social Media, or Customer Service where I can develop my skills and gain further professional experience.

Sales at The Address (2024-09 – 2025-07)

• Communicated with customers and understood their needs.
• Followed up with potential customers and handled inquiries.
• Provided customers with information and assistance.
• Built positive relationships with customers.
• Worked toward sales targets and handled customer objections professionally.

Receptionist at Bould Routs (2024-01 – 2024-07)

• Welcomed and assisted customers.
• Handled customer inquiries and requests.
• Maintained professional communication with customers.
• Supported daily reception operations.
• Worked effectively in a customer-facing environment.

Accounting – MCI Academy