Hadeer Ibrahim

Communications and Computer Engineering graduate with solid knowledge of routing, switching, and network security. Experienced in configuring and troubleshooting networks using OSPF, EIGRP, BGP, VLANs, STP, VPNs, and wireless technologies, with hands-on practice using Packet Tracer and EVE-NG. Familiar with Windows Server (AD, DNS, DHCP, Group Policy) and network monitoring.

Experienced in analyzing customer requirements, designing network solutions, preparing High-Level Designs (HLDs), technical proposals, BOQs/BOMs, and technical compliance documents. Familiar with solution sizing, vendor selection, and technical comparisons, with a focus on delivering scalable and cost-effective solutions for enterprise and ISP environments.

Pre-Sales Engineer – Network & Security at SNS (Smart Network Solutions) (2026-02 – Present)

• Design and propose Network, Security, Data Center, and ELV solutions based on customer requirements.
• Prepare High-Level Designs (HLDs), technical proposals, commercial/financial proposals, BOMs/BOQs, quotations, and compliance documents.
• Perform solution sizing, product selection, and technical comparisons to provide scalable and cost-effective solutions.
• Coordinate with vendors including Huawei, Cisco, Aruba, Avaya, HPE, Dell, and Lenovo for solution design, pricing, and technical support.
• Analyze RFPs/RFQs and support tendering and bid submission activities.
• Provide technical support during customer engagements, solution presentations, and bid submissions.

Intern at National Telecommunications Institute (NTI) (2025-10 – 2026-01)

• Improved communication, teamwork, and project management skills.
• Participating in advanced technical training in CCNP (ENCOR & ENARSI)
• Windows Server Administration, Linux Red Hat Administration, and Programming with Python (PCAP).

CCNA Network Trainee at Net Workers Training Center (2024-06 – 2024-09)

• Studied TCP/IP, subnetting, ARP, DHCP, DNS, and switching technologies.
• Configured VLANs, STP, VTP, HSRP, and ACLs using Cisco routers and switches.
• Worked with WAN protocols including Frame Relay, DSL, and NAT/PAT.
• Performed real-world troubleshooting labs with certified Cisco instructor.

IT & Network Intern at National Air Navigation Services Company (2024-07 – 2024-08)

• Attended hands-on training in network fundamentals, data communication, and transport protocols.
• Gained experience with aviation networks, display systems, and Linux-based environments.
• Practiced basic network administration and system configuration in a controlled environment.

Bachelor of Communications and Computer Engineering in Communications and Computer Engineering – Benha University (2025-06)