Hala Hussein
Data entry
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نبذة
Egypt-based Arabic speaker with experience in phone-based customer support, visitor communication, data entry, and careful documentation. Brings clear spoken communication, attention to instructions, and comfort using internet and office tools to support scripted recording work with consistent quality.
الخبرة
Antiquities Inspector at MINISTRY OF ANTIQUITIES (2013-06 – Present)
- Supported heritage preservation activities through on-site documentation requiring accuracy, consistency, and careful attention to detail.
- Contributed to public awareness efforts by preparing written articles and communicating cultural information clearly.
- Applied Arabic language knowledge and subject matter familiarity in a professional Egyptian cultural context.
Data Entry Specialist at CANADIAN MANAGEMENT SCIENCE ACADEMY (2012-01 – 2013-05)
- Entered and maintained accurate operational records for academy activities, supporting reliable information management.
- Used office tools and internet resources to complete daily administrative tasks efficiently.
- Handled repetitive data tasks with consistency, accuracy, and focus on completion.
Call Center Agent at ELTWHED TELESHOP COMPANY (2011-06 – 2012-01)
- Provided phone-based customer support, assisting callers through clear and responsive verbal communication.
- Managed customer interactions in a fast-paced environment while adapting to changing service needs.
- Maintained workload discipline across repeated call center tasks requiring focus and consistency.
Call Center Agent at ORANGE (2011-03 – 2011-08)
- Handled customer inquiries and support requests through call center channels.
- Performed effectively within time-sensitive service demands, maintaining clear communication during phone interactions.
Tour Guide at EGYPTIAN MUSEUM (2008-06 – 2008-08)
- Presented information clearly to museum visitors, supporting engagement through spoken communication and language skills.
- Guided visitors through cultural content in a public-facing setting requiring confidence, clarity, and audience awareness.
التعليم
Bachelor of Arts in Islamic Archaeology – HELWAN UNIVERSITY (2010)
High School Diploma – SFIAA ZAGLOAL SCHOOL - HELWAN (2006)