Antiquities Inspector at MINISTRY OF ANTIQUITIES (2013-06 – Present)
- Supported heritage preservation activities through on-site documentation requiring accuracy, consistency, and careful attention to detail.
- Contributed to public awareness efforts by preparing written articles and communicating cultural information clearly.
- Applied Arabic language knowledge and subject matter familiarity in a professional Egyptian cultural context.
Data Entry Specialist at CANADIAN MANAGEMENT SCIENCE ACADEMY (2012-01 – 2013-05)
- Entered and maintained accurate operational records for academy activities, supporting reliable information management.
- Used office tools and internet resources to complete daily administrative tasks efficiently.
- Handled repetitive data tasks with consistency, accuracy, and focus on completion.
Call Center Agent at ELTWHED TELESHOP COMPANY (2011-06 – 2012-01)
- Provided phone-based customer support, assisting callers through clear and responsive verbal communication.
- Managed customer interactions in a fast-paced environment while adapting to changing service needs.
- Maintained workload discipline across repeated call center tasks requiring focus and consistency.
Call Center Agent at ORANGE (2011-03 – 2011-08)
- Handled customer inquiries and support requests through call center channels.
- Performed effectively within time-sensitive service demands, maintaining clear communication during phone interactions.
Tour Guide at EGYPTIAN MUSEUM (2008-06 – 2008-08)
- Presented information clearly to museum visitors, supporting engagement through spoken communication and language skills.
- Guided visitors through cultural content in a public-facing setting requiring confidence, clarity, and audience awareness.
