Hamed Elnakib

To obtain a Document Controller position in a reputable firm where I can leverage my expertise in document management, organizational skills, and attention to detail to streamline operations and contribute to the company's success.

Documents Controller at Al Safa General Contracting and Supplies Company (2019-01 – Present)

• Managed and organized project documentation to ensure seamless access for all team members.
• Designed and implemented customized classification and archiving systems tailored to project needs.
• Ensured document security and compliance with project standards and requirements.
• Streamlined workflows by enhancing document management processes.

Documents Controller at Concrete Plus – R5 Project, New Capital (2018-01 – 2019-12)

• Organized and archived project documentation to maintain data integrity.
• Provided administrative support to the team through efficient document handling.
• Improved interdepartmental documentation flow, contributing to operational efficiency.
• Assisted in preparing periodic reports related to documentation and processes.

Tele Sales Representative at Multi Care for Medical and Cosmetics (2016-01 – 2018-12)

• Contacted potential and existing customers to promote products and services using prepared scripts.
• Answered customer inquiries about products and company information.
• Assessed customer needs through targeted questions to provide tailored solutions and successfully close sales.

Call Center Agent at Orange Egypt (2014-01 – 2015-12)

• Managed a high volume of inbound and outbound calls in a timely and professional manner.
• Followed communication scripts to address various topics effectively.
• Identified customer needs, clarified information, and researched issues to provide solutions or alternatives.
• Capitalized on upselling opportunities to promote additional products and services.

Bachelor in Management Information Systems – Higher Institute of Gender Studies (2019-12)

Certification in ICDL Certification (2017-12)