Hana Eldin

Versatile and driven graduate with hands-on experience across customer service, education, marketing, PR, interpretation, and IT.

Experience includes working with clients, leading teams, and supporting corporate and academic operations. Known for juggling multiple tasks with ease, communicating clearly, and adapting quickly to fast-paced environments.

Business Developer at AZM Saudi (2025-01 – Present)

• Develop and maintain strategic partnerships to drive business growth.
• Conduct market research to identify new opportunities and client segments.
• Collaborate with cross-functional teams to execute business development strategies.
• Build and manage client relationships to ensure long-term engagement and satisfaction.

Customer Service Representative at Concentrix (2024-08 – 2025-09)

• Handled customer inquiries and complaints with professionalism.
• Delivered service excellence by solving issues efficiently and effectively.

Teaching Centre Assistant at British Council (2023-09 – Present)

• Supported students and teachers in administrative and classroom tasks.
• Organized materials and ensured smooth lesson delivery.

Invigilator at British Council (2023-04 – Present)

• Monitored exams to maintain exam integrity.
• Provided assistance and ensured exam protocols were followed.

Marketing Ambassador Team Leader at Nile University (2023-05 – 2024-12)

• Led university marketing campaigns and events.
• Trained and supervised a team of ambassadors.

Marketing Ambassador at Nile University (2022-08 – 2023-05)

• Participated in outreach campaigns.
• Promoted university events and handled student engagement.

Junior HR Specialist Intern at Betaak Real Estate (2021-07 – 2022-08)

• Supported recruitment, interviews, and onboarding processes.
• Maintained employee records and assisted with HR admin tasks.

English Teacher at Jasmine Nursery (2021-06 – 2021-07)

• Taught English basics through creative activities.
• Managed young learners with patience and enthusiasm.

Data Entry Intern at Betaak Real Estate (2021-07 – 2023-05)

• Conducted calls and maintained accurate data records.
• Supported CRM system updates and client communication.

Bachelor in Computer Science and Information Technology – Nile University (2021-08 – 2026-07)