Hashem Ahmed

Business Development professional with a track record spanning B2B sales, lead generation, and client relationship management across SaaS, marketing services, and real estate. Comfortable owning the full sales cycle, from cold outreach and lead qualification through negotiation and close, and known for turning first conversations into lasting accounts. Works daily inside CRM platforms to keep pipelines accurate and forecasts honest, and uses AI-assisted research tools to prepare for client conversations faster.

Brings a consultative, relationship-first approach that has carried over well from real estate advisory into B2B sales and account management.

Business Development Representative at KnowledgeCity (2026-02 – Present)

• Run 100+ outbound calls a day to reach new prospects, qualify interest, and book meetings the sales team can actually convert.
• Keep the CRM pipeline clean and current, so forecasting reflects what is really happening with each lead rather than guesswork.
• Work closely with the sales team to adjust outreach scripts and targeting based on what is and isn't landing with prospects.

Business Development Specialist at LeadsMart (2025-05 – 2026-02)

• Carried deals from first contact to signed client, owning prospecting, pitching, negotiation, and close without handing off mid-cycle.
• Became the main point of contact for client accounts post-sale, which made it easier to catch retention risks early and resolve them before they grew.
• Identified upsell opportunities by staying close to how clients were actually using the service, not just checking in on schedule.
• Helped clients shape and adjust marketing campaigns around their real goals and audience, rather than applying a one-size-fits-all template.
• Reviewed campaign performance with clients regularly and recommended changes that kept results aligned with their expectations.

Senior Sales Specialist at Yalla Plus (2024-10 – 2025-05)

• Sold consultatively rather than transactionally, helping merchants understand why switching to a new ordering and payment system was worth the disruption.
• Customized the pitch and setup for each client's business model, which kept engagement high and made the sales conversation feel relevant rather than scripted.
• Stayed available after the sale for product questions, which paid off in client satisfaction and renewed trust.

Property Consultant at White Investment (2024-01 – 2024-10)

• Advised clients across residential, commercial, and industrial property investments, matching recommendations to their actual financial goals rather than pushing inventory.
• Tracked market trends and pricing movement closely enough to speak to them confidently in client conversations.
• Produced valuations and appraisals detailed enough that clients felt informed making a significant financial decision.

Property Consultant at Egy Property (2023-10 – 2023-12)

• Walked clients through pricing, mortgage options, and legal requirements so they understood the full picture before committing.
• Kept up with listings and market shifts through regular reviews and team meetings, rather than relying on outdated knowledge.

Property Advisor at Osoul Real Estate (2023-05 – 2023-08)

• Built pricing strategy for listings based on hands-on market analysis and comparable valuations.
• Ran one-on-one consultations to match buyers with homes that actually fit their budget and lifestyle, not just what was available.

Property Advisor at Paris Real Estate (2021-09 – 2022-03)

• Guided clients through market conditions, pricing, mortgages, and legal steps involved in a property purchase.
• Stayed current on the market by reviewing listings and attending association meetings regularly.

Technical Support Agent at RAYA (2018-11 – 2019-12)

• Handled customer complaints and inquiries within company procedure, keeping resolution times consistent and service quality steady.
• Explained billing policies and account details in plain language, which reduced confusion and repeat calls.
• Diagnosed and fixed technical issues on the spot where possible, rather than escalating unnecessarily.

Customer Service Representative at Ahl Masr Foundation (2018-06 – 2018-08)

• Followed up with customers on product satisfaction to keep service quality consistent.
• Collected donations supporting construction of Ahl Masr Hospital, contributing directly to a large-scale community project.

Bachelor's Degree in Management Information Systems – Modern Academy (2022)