Business Development Representative at KnowledgeCity (2026-02 – Present)
- Run 100+ outbound calls a day to reach new prospects, qualify interest, and book meetings the sales team can actually convert.
- Keep the CRM pipeline clean and current, so forecasting reflects what is really happening with each lead rather than guesswork.
- Work closely with the sales team to adjust outreach scripts and targeting based on what is and isn't landing with prospects.
Business Development Specialist at LeadsMart (2025-05 – 2026-02)
- Carried deals from first contact to signed client, owning prospecting, pitching, negotiation, and close without handing off mid-cycle.
- Became the main point of contact for client accounts post-sale, which made it easier to catch retention risks early and resolve them before they grew.
- Identified upsell opportunities by staying close to how clients were actually using the service, not just checking in on schedule.
- Helped clients shape and adjust marketing campaigns around their real goals and audience, rather than applying a one-size-fits-all template.
- Reviewed campaign performance with clients regularly and recommended changes that kept results aligned with their expectations.
Senior Sales Specialist at Yalla Plus (2024-10 – 2025-05)
- Sold consultatively rather than transactionally, helping merchants understand why switching to a new ordering and payment system was worth the disruption.
- Customized the pitch and setup for each client's business model, which kept engagement high and made the sales conversation feel relevant rather than scripted.
- Stayed available after the sale for product questions, which paid off in client satisfaction and renewed trust.
Property Consultant at White Investment (2024-01 – 2024-10)
- Advised clients across residential, commercial, and industrial property investments, matching recommendations to their actual financial goals rather than pushing inventory.
- Tracked market trends and pricing movement closely enough to speak to them confidently in client conversations.
- Produced valuations and appraisals detailed enough that clients felt informed making a significant financial decision.
Property Consultant at Egy Property (2023-10 – 2023-12)
- Walked clients through pricing, mortgage options, and legal requirements so they understood the full picture before committing.
- Kept up with listings and market shifts through regular reviews and team meetings, rather than relying on outdated knowledge.
Property Advisor at Osoul Real Estate (2023-05 – 2023-08)
- Built pricing strategy for listings based on hands-on market analysis and comparable valuations.
- Ran one-on-one consultations to match buyers with homes that actually fit their budget and lifestyle, not just what was available.
Property Advisor at Paris Real Estate (2021-09 – 2022-03)
- Guided clients through market conditions, pricing, mortgages, and legal steps involved in a property purchase.
- Stayed current on the market by reviewing listings and attending association meetings regularly.
Technical Support Agent at RAYA (2018-11 – 2019-12)
- Handled customer complaints and inquiries within company procedure, keeping resolution times consistent and service quality steady.
- Explained billing policies and account details in plain language, which reduced confusion and repeat calls.
- Diagnosed and fixed technical issues on the spot where possible, rather than escalating unnecessarily.
Customer Service Representative at Ahl Masr Foundation (2018-06 – 2018-08)
- Followed up with customers on product satisfaction to keep service quality consistent.
- Collected donations supporting construction of Ahl Masr Hospital, contributing directly to a large-scale community project.
