Hashem Hashem

Senior Technology Consultant with a multidisciplinary background spanning IT infrastructure, enterprise systems, networking, virtualization, security solutions, ERP platforms, and automation technologies. Proven ability to lead technology initiatives from planning and implementation to optimization and support. Adept at bridging technical and business requirements to deliver scalable, cost-effective, and innovative solutions.

Recognized for problem-solving skills, hands-on technical expertise, and a strong commitment to operational excellence and continuous improvement.

Head of Information Technology Department at Six October University Library (2008-01 – 2020-12)

• Led IT Operations & Infrastructure: Directed all technology operations, managed the internal network, server administration, surveillance cameras, and automated time-attendance systems.
• Library ERP & Database Management: Fully administered and maintained the Koha ERP library system, overseeing database management, system optimization, and digital resource accessibility.
• Web & Project Management: Managed the library's official website, supervised infrastructure upgrades, and implemented tech solutions to enhance operational efficiency and services.
• Technical Leadership: Provided technical leadership, training, and high-level troubleshooting support for library staff and end-users.

Assistant Manager, (E-Learning & Software Support) at Information Tech Department at October 6 University (2020-01 – 2023-12)

• Digital Transformation Leadership: Led the strategic "Paperless University" (GP Paperless) initiative, automating administrative workflows and eliminating paper dependency across campus.
• E-Learning & Examination Management: Directed e-learning platforms, online examinations, and admission/placement testing; fully managed Moodle LMS and the Microsoft Office 365 Education ecosystem for students and faculty.
• Enterprise Software & ERP Support: Coordinated software support across university departments, working closely with Oracle 9i databases and Odoo ERP system integrations.
• Infrastructure & Training: Spearheaded IT solution implementations to enhance educational and administrative services, while conducting advanced user training and high-level system troubleshooting.

Infrastructure & Systems at ASA Development (2017-01 – 2024-12)

Real Estate Development

• Infrastructure & Smart Networking: Designed and deployed an advanced, secure enterprise infrastructure using Sophos Firewall alongside an intelligent network ecosystem (Ruijie Networks / Reyee) spanning routers, managed switches, and access points.
• ERP & Systems Administration: Directed the IT systems department and managed DoubleClick ERP operations, ensuring system stability, database integrity, and aligned business workflows.
• Mobile & Cloud Solutions: Developed and integrated a custom mobile-based Time & Attendance tracking solution seamlessly linked with ERPNext.
• IT Advisory & Strategy: Served as the strategic technology advisor, overseeing server architecture, core networks, corporate websites, and aligning IT investments with organizational growth.

Enterprise ERP Migration & Administration at AlSultan Hypermarket (2018-01 – 2024-12)

• Enterprise ERP Migration & Administration: Successfully led the major transition of retail operations and historical data from Microsoft RMS to Microsoft Dynamics 365 Business Central; fully administered its databases and handled continuous system development.
• Cost-Efficient Infrastructure & Security: Designed and implemented the complete IT infrastructure, deploying Sophos Firewall and establishing secure multi-branch network connectivity (VPN) with zero additional cost.
• Custom Software Development: Developed and integrated tailored solutions including an automated Time & Attendance system, a mobile/handheld stocktaking (inventory count) application synced with the main system, and a delivery management system built on ERPNext.
• Retail Operations Automation: Supervised corporate websites, surveillance systems, and retail technology automations to ensure high availability and seamless daily store operations.

Technology Consultant & IT Project Manager at Freelance / Independent Consultant (2018-01 – Present)

• Provided technology consulting services for organizations across multiple industries.
• Led the planning and implementation of IT infrastructure, networking, and security projects.
• Designed and deployed automation solutions to improve operational efficiency.
• Implemented attendance and access control systems using biometric and smart technologies.
• Developed and integrated AI-powered solutions for business process automation and customer engagement.
• Managed gate automation, surveillance, and access management systems.
• Implemented ERP and business management solutions, including system customization and user training.
• Delivered technical support, systems optimization, and digital transformation initiatives.

Bs in Information technology – Modern Academy - Maadi (2002-01 – 2002-12)