Hashem Hashem

Senior Technology Consultant with 15+ years of experience leading end-to-end digital transformation across education, real estate, and retail sectors. Skilled in building resilient technology infrastructure, leading cross-functional teams, and driving operational efficiency through automation and AI-powered solutions. Known for turning complex technical challenges into scalable, business-aligned outcomes.

Enterprise Automation & Technology Consultant at Self-Employed (2022-01 – Present)

• Project Management: Leading end-to-end IT development and digital transformation projects for diverse clients globally.
• Workflow Automation: Designing and implementing custom automation flows to eliminate manual processes and optimize business workflows.
• AI Solutions Integration: Customizing and integrating AI tools to deliver advanced business productivity and decision-making solutions.
• Smart Automation Deployment: Spearheaded the engineering and execution of an automated Smart Mist Cooling system for agricultural climate control.
• Remote Operations: Managing cloud infrastructure, software deployments, and cross-functional teams entirely in remote environments.
• Custom Integration: Merging open-source architectures (ERPNext), cloud solutions, and data analytics tools into client ecosystems.

Administrator of Information Technology Department at Six October University Library (2008-01 – 2020-12)

• Infrastructure: Managed IT network infrastructure and optimized network uptime.
• Servers: Deployed, configured, and maintained core Linux (Ubuntu) and Windows servers.
• Virtualization: Handled server virtualization using VirtualBox/VMware environment.
• Databases: Administered enterprise databases (MySQL / SQL Server) and managed backup policies.
• Security: Configured and managed network firewalls (Sophos) and access control protocols.
• Applications: Supervised the deployment and maintenance of enterprise applications (Moodle, Koha).
• Team Leadership: Directed the IT department team and managed daily technical support operations.
• Windows Server, Linux Server Administration (Ubuntu)

IT Assistant Manager, (E-Learning & Office 365 Support) at October 6 University (2020-01 – 2023-12)

• Office 365 & Cloud: Administered the O365 tenant, managing Azure AD, security policies, and automation flows for 2,000+ users.
• Digital Transformation: Led the "Paperless University" initiative, reducing corporate paper usage by 90%.
• Distance Learning & Exams: Designed, built, and managed the complete distance learning and e-examination ecosystem utilizing Moodle LMS and Office 365 tools for students.
• LMS Administration: Fully optimized and maintained Moodle LMS on Ubuntu Server for e-learning, online exams, and admission systems.
• Enterprise Software: Supported core enterprise systems, including Oracle 9i, SQL Server analysis, and Odoo ERP integrations.

IT Systems Manager at ASA Group (2017-01 – 2024-12)

• Infrastructure & Security: Owned end-to-end server infrastructure, administering Windows Domain Controller and Sophos Firewall.
• Multi-Site Connectivity: Designed and deployed secure HQ-to-branch VPN connectivity utilizing Sophos Firewall solutions.
• ERP & HR Systems: Administered DoubleClick ERP for real estate operations and fully managed/customized HR systems on ERPNext.
• Team Leadership: Directed a 3-member technical team (Security, Senior Support, Help Desk), providing leadership and training.

IT Manager at AlSultan Hypermarket (2018-01 – 2024-12)

• Infrastructure & Security: Owned core server infrastructure, administering Windows Domain Controller and Sophos Firewall.
• Multi-Site Connectivity: Engineered secure, seamless VPN connectivity between HQ and 5 remote branches using Sophos Firewall.
• ERP & Database Management: Led full migration, maintenance, and development of Microsoft Dynamics 365 Business Central (Navision), managing retail databases and workflows.
• Open-Source ERP & HR: Fully managed, customized, and maintained HR and operational modules on the ERPNext platform.
• AI & Data Analytics: Integrated AI-driven business intelligence dashboards to automate and analyze real-time retail sales data directly from the enterprise database.
• Team Leadership: Managed a 4-member senior technical team (Security, Developer, Senior Support, Help Desk) ensuring high availability.
• Microsoft Dynamics 365 Business Central, Microsoft Dynamics NAV

Technology Consultant & IT Project Manager at Freelance / Independent Consultant (2018-01 – Present)

• Delivered end-to-end IT infrastructure, networking, security, and digital transformation projects across multiple sectors.
• Developed and implemented AI-powered solutions, including: -Intelligent parking management system using surveillance cameras with license plate recognition (ANPR). -AI-based attendance system leveraging facial recognition from surveillance cameras. -Dynamic online quotation system converting static offers into interactive, real-time digital proposals.
• Designed and deployed biometric access control and gate automation systems integrated with surveillance and ERP platforms.
• Implemented AI/OCR solutions for document processing and business process automation.
• Conducted comprehensive system audits, performance optimizations, and cybersecurity hardening across Windows/Linux environments.

Bachelor in Computer Science and Technology – Advanced Academy for Modern Science and technology (2001-01 – 2001-12)