Horria Elgarhy

Technical Program Coordinator with over 5 years of expertise in software project delivery, stakeholder engagement, and conference management. Skilled in risk mitigation, status reporting, and maintaining RAID logs to track risks, actions, issues, and dependencies. Proficient in orchestrating cross-functional teams across Egypt and Saudi Arabia, ensuring program scope alignment and timely delivery of 42+ software projects and 26+ conferences.

Passionate about delivering digital products, optimizing project execution, and driving cross-functional collaboration.

Program Coordinator - Al-Wasaq & MadinaTech - Remotely

(2024-06 - 2026-05)

• Successfully coordinated and delivered over 42 software projects, ensuring requirement validation, issue resolution, and comprehensive client handovers.
• Organized and managed more than 26 conferences and educational programs, which included overseeing technical operations, updating ERP systems, and managing speaker data.
• Designed and launched over 55 responsive HTML email campaigns for conferences and clients, optimized for maximum engagement and compatibility.
• Collected client requirements and effectively translated business needs into actionable development tasks.
• Facilitated communication among clients, stakeholders, developers, speakers, and management.
• Adhered to project timelines, deliverables, testing cycles, and feedback mechanisms.
• Coordinated various digital solutions, including websites, mobile applications, ERP systems, and conference platforms.
• Actively participated in client meetings and project planning sessions.
• Monitored project progress and conducted follow-ups on delivery.
• Supported Agile and Scrum workflows to enhance project efficiency.
• Conducted UI reviews and functional validations to ensure quality.
• Managed issue reporting and facilitated communication between technical teams and business units.
• Utilized Bitbucket and Git-based workflows to track implementation progress.
• Reviewed tasks within the ERP system, validated their accuracy, corrected errors, and issued continuous reminders to ensure timely task logging.
• Onboarded and trained new staff on ERP system usage, ensuring adherence to task registration standards.
• Customized front-end designs for 5 projects, including adjustments to color schemes and enhancements to the user interface.
• Developed static front-end interfaces for 3 projects, ensuring both optimized performance and a clean design.
• Prepared weekly status reports and maintained RAID logs to ensure proactive risk mitigation.
• Conducted weekly risk reviews and tracked cross-team dependencies to ensure smooth project execution.

Technical Support Specialist - WE (Telecom Egypt) - OnSite

(2023-10 - 2024-01)

• Provided technical support to customers, addressing troubleshooting needs and resolving issues to ensure high service quality and client satisfaction.
• Worked collaboratively within team environments to manage escalations, uphold system performance, and deliver uninterrupted telecommunications services.

Freelance Developer & Technical Team Lead - GlassHours - Remotely

(2021-06 - 2024-02)

• Led a group of developers working on external projects, ensuring collaboration and timely delivery.
• Coordinated project execution and team workflows, aligning tasks with client requirements.
• Communicated directly with clients to gather requirements and translate business needs into technical solutions.
• Developed both front-end and back-end components, including APIs for mobile applications.
• Delivered freelance projects independently, managing full lifecycle from planning to deployment.
• Created 18+ system analysis documents, including project plans, Scrum workflows, parallel task breakdowns, and technical diagrams to support structured execution and clear communication.

Bachelor of Computer Science & Artificial Intelligence - Computer Science & Artificial Intelligence - Benha University - Faculty of Computers and Artificial Intelligence - Medical Informatics Department (2019-09 - 2023-06)