Ibrahim Ragab

A power BI developer with a good knowledge of MySQL and querying in SQL, data visualization. Skilled in SSRS reports, SSIS integration packages, and SSAS analysis cubes. Experienced sales manager with a remarkable history of working in the telecommunications industry. Skilled in business planning, sales, management, and customer service,

with a long experience at sales and trades in the electronics field.

Experience

Jul2019- Jul2023 Etisalat Egypt Aswan, Egypt

• Senior sales executive
• Leading my team to exceed our sales target by providing the best customer experience by updating them with all the required information concerning processes and new services.
• Responding to all the other departments’

requests (ordering stocks, handling customer complaints, handling customer requests with system errors).

• Handling back office QOH.
• Closing shifts by reviewing the transactions done throughout the day and prepare reports for completed sales for the whole shop and for each employee while ensuring that the correct, closing information is sent to the concerned parties.

Apr2018- jun2019 Honor Cairo, Egypt

• sales executive
• I was responsible for selling mobile phones.
• Follow up with exists clients.

Higher Institute of Computer Science and Management Technology, Suhag

Degree: business administration Final Grade: good

Graduation project: “Sales and warehouse management system”