Jasmine Ehab

Adaptable and detail-oriented Customer Support Professional with over 2.5 years of hands-on experience in customer-facing roles, administrative coordination, and sales. Proven ability to handle client inquiries efficiently, manage conflicts calmly, and deliver exceptional service under pressure. Strong communicator with upper-intermediate English proficiency (B2) and native Arabic skills. Adept at fast learning, adapting to new work environments, and contributing to overall team success.

Sales Specialist at Retail / Commercial (2026-01 – Present)

• Engaged with customers to identify their needs and recommended appropriate products/services.
• Applied active listening and persuasive communication skills to achieve monthly sales targets.
• Built positive customer relationships, increasing repeat client interactions and brand satisfaction.

Front Desk Receptionist at Radiology Center (2024-10 – 2025-10)

• Welcomed patients, managed appointment scheduling, and addressed all incoming calls and inquiries.
• Handled customer complaints effectively, ensuring a calm, reassuring, and supportive experience.
• Maintained organized patient records and coordinated closely with medical staff to streamline daily workflow.

Cashier & Account Manager at Local Business (2021-03 – 2022-09)

• Managed daily financial transactions, accounts reconciliation, and cash flow with high accuracy.
• Delivered direct customer service, handling inquiries, billing concerns, and conflict resolution calmly and professionally.
• Organized administrative records and ensured seamless daily store operations.

Bachelor of Arts (B.A.) in Greco-Roman Archaeology – Tanta University, Faculty of Arts (2027)