Kamel Ahmed

Junior SOC Analyst with hands-on experience in SOC monitoring, SIEM monitoring (Splunk, QRadar), incident handling, firewall administration, and network traffic analysis. Skilled in threat detection, log analysis, endpoint security, and security operations across Windows Server, Active Directory, and networking environments. Experienced in Python automation and cybersecurity monitoring projects, with practical exposure to SOC environments, EDR/XDR concepts, and enterprise security infrastructure.

IT Help Desk at OptaLine For Medical Devices (2025-04 – 2025-05)

• Managed network infrastructure maintenance, patch panel and rack organization.
• Provided Tier-1/Tier-2 technical support for hardware, software, and connectivity issues across Windows and Linux.
• Performed Active Directory user management and password resets, and supported Microsoft Office 365 accounts.
• Logged and tracked support requests through a ticketing system and provided printer/peripheral support.

Bachelor's in Cyber Security – Arab Open University (2022-08 – 2026-07)