Looking for a job in VOIP/Network Field
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I am dedicated and passionate about my work and am confident in my ability to be an asset to the team.
As someone who is always excited to learn and develop my skills through practical applications,
At my former place of employment, I was frequently dealing with critical incidents environment and was able to pay my attention to detail and was able to lead the shift in critical situations and managed to keep customers satisfied.
Additionally, performance reviews consistently recognized me as being within the top performers in my team.
I was engaged in projects like training new comers , upskilling service desk teams and
Empowerment program (interaction with overlapping teams to improve communication and recommend new solutions to optimize performance and reduce miscommunication issues)
Thank you for your time and consideration. I am eager to learn more about the position you have available
Please check my attached CV and am happy to answer any follow-up questions you may have at your convenience.
I look forward to the opportunity to improve both myself and the company with my talents as an employee.
Sincerely,
* IT Engineer (PIS Group). 2013 to 2014
*Network/ Voice Engineer at Sinai University. 2015 to 2018
*Telephony Incident Management Expert (Cisco L2) at Orange Business Services. 2018-present
-Wireless coverage planning for Sinai University dorms
