Lex Kellz

TWIC/Port Security Officer at PeopleReady (2023-02 – 2026-07)

Verified TWIC cards, IDs, and employee credentials at secure entry points.
Controlled access to restricted port and facility areas.
Monitored gates, entrances, and exits for security.
Conducted security checks and followed facility safety procedures.
Maintained accurate access and security records.
Identified and reported suspicious activity or security violations.
Enforced port security policies and procedures.
Assisted employees, drivers, and visitors with access requirements.
Communicated with supervisors and security personnel regarding incidents.
Maintained a professional and alert presence while protecting people and property.

Customer Service Representative at All Natural Lyfe Holistics Inc (2022-01 – 2026-03)

Provided friendly and professional customer service and responded to customer questions and requests.
Assisted customers with herbal products, explained product information, and recommended products based on individual needs.
Processed sales, payments, customer orders, returns, and exchanges accurately.
Handled customer concerns professionally and communicated feedback and inventory needs to management.
Stocked, organized, labeled, and monitored merchandise, inventory levels, and expiration dates.
Received, unpacked, and organized shipments while maintaining accurate product placement.
Maintained clean, organized, and attractive store displays and work areas.
Followed company policies, safety procedures, and privacy guidelines.

Port Loader / Unloader at Randstad (2021-03 – 2023-10)

Loaded and unloaded vehicles from transport trucks and railcars using assigned procedures.
Drove vehicles on and off car carriers and transport equipment safely and efficiently.
Inspected vehicles before and after loading for scratches, dents, damage, or discrepancies.
Recorded vehicle information and reported damage, equipment problems, and safety hazards to supervisors.
Parked and staged vehicles in designated areas according to lot assignments.
Followed safety rules, yard procedures, and instructions for handling and securing vehicles during transportation.
Maintained organized vehicle staging areas and clear workspaces.
Worked with team members and supervisors to meet daily production goals and deadlines.
Performed physically demanding tasks and worked outdoors in various weather conditions.

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