Junior Accountant at KTS International (2024-11 – Present)
Junior Accountant at KTS International
- Process and prepare payouts for company personnel, ensuring accuracy and timely disbursement.
- Review and verify supplier invoices for compliance with company policies; confirm bills due for payment.
- Reconcile bank feeds with the accounting system to maintain accurate records.
- Perform internal audits and handle VAT filings, ensuring accurate financial reporting and compliance with tax regulations.
- Generate and issue invoices for clients, maintaining accurate financial records.
- Prepare commission invoices, coordinating with relevant stakeholders for accuracy.
- Create templates to streamline accounting tasks and improve efficiency.
- Assist with general accounting tasks to support financial operations.
- Experienced in using Xero accounting software and ZOHO CRM for bookkeeping, financial reporting, and reconciliations.
Customer Service Call center agent at Arab African International Bank (2023-05 – 2023-07)
Customer Service Call center agent at Arab African International Bank
- Resolved client concerns with patience and professionalism.
- Assisted clients in achieving satisfactory resolutions to their inquiries.
- Provided courteous customer service over the phone.
- Followed up on open cases to ensure timely resolution and customer satisfaction.
- Maintained thorough knowledge of company products, services, and policies to provide consistent support across all calls.
Intern Trainee at ALEXBANK (2021-08 – 2021-09)
Intern Trainee at ALEXBANK
- Participated in seminars on banking, finance, and industry trends led by industry experts.
- Collaborated on a group project to apply financial concepts in analyzing and solving real-world scenarios.
- Developed and presented an innovative idea to a panel of judges, enhancing problem-solving and presentation skills.
