Mariam Ashraf

Accounting graduate from the Faculty of Commerce (English Section) with a year and a half of experience in the real estate sector, progressing from Property Consultant to Senior Property Consultant. Additionally, holding 3 years of experience in coordinating online book printing and sales operations. Demonstrates strong communication, customer relationship management, and sales skills, with proficiency in Microsoft Office applications.

Possesses a strong command of English and basic knowledge of German, with a strong eagerness to develop a professional career in accounting and finance.

VIP Customer Service Intern at Banque Misr (2026-07 – 2026-08)

• Assisted VIP clients with priority inquiries, certificate issuances, and account management.
• Promoted credit card products by pitching benefits and features to prospective clients.
• Guided customers on the BM Online app to increase digital banking adoption and online transactions.

Senior Property Consultant at Elements (2025-08 – 2025-11)

• Managed client relationships and provided professional property investment consultations.
• Mentored and supported junior consultants to achieve sales targets.
• Achieved sales targets while ensuring high levels of customer satisfaction.

Property Consultant at The Address Investments (2024-07 – 2025-07)

• Assisted clients in selecting suitable properties based on their needs and budget.
• Followed up with clients and maintained strong customer relationships.
• Supported the sales process from initial contact until deal closure.

Book Printing & Sales Coordinator at Self-Employed (2019 – 2022)

• Managed order placement, printing coordination, and quality control.
• Handled customer inquiries and closed sales via online channels.
• Coordinated packaging and shipment logistics for delivered orders.

Bachelor's degree in Accounting (English Section) – Benha University (2022-09 – 2026-06)