Mawada Dardeer

A highly organized and hard-working individual looking for a responsible position in a company where I can put into practice my knowledge and experience, ultimately benefiting the operations of the organization that I work for.

Customer support associate (Live chat)), NOON FOOD UAE (SEP 2021 – DEC 2021) 

• Respond to customer queries via inbound chats
•  Identify customer needs and handle their complaints
• Communicates with other departments to answer customers’ inquiries, solve their problems and fulfill their needs 

RESEARCH AND DEVELOPMENT INTERN, VARIIANCE (SEP 2020 – NOV 2020) 

• Convert data and findings into understandable tables, graphs, and written report 
• Compile and analyze statistical data using modern and traditional data collection methods 
•  Conduct valid and reliable SWOT analyses of market research 
• Remain fully informed about market trends, and third-party research, and implement best practices

• Translating videos, tutorials, adverts and films by writing and providing accurate subtitles.

FACULTY OF COMMERCE ENGLISH SECTION, CAIRO UNIVERSITY (SEP 2017– JULY 2021)

• Graduated Accumulated GPA: 3.4

• Certificate number:304522