Mina Nabil

Mechatronics Engineer and KNX Certified Partner with experience in technical support, troubleshooting, training, and automation systems. Certified in KNX Basic and Advanced, with practical knowledge of ETS project engineering, KNX topology, device configuration, group addressing, diagnostics, IP communication, lighting, shading, logic, and visualization. Currently focused on building a career in Building Automation and Smart Building systems, with an interest in KNX, HVAC control, system integration, and technical project engineering, while continuously developing my engineering skills and contributing to innovative automation solutions.

Technical Support & Training Engineer at Nile Company for Industry & Equipment (2025-11 – Present)

As a Technical Support and Training Engineer, responsible for delivering comprehensive technical training programs to technicians and partner companies specializing in the roller shutter industry.

• Provided hands-on and theoretical instruction to ensure proper installation, operation, and troubleshooting of shutter systems
• Diagnosed, maintained, and repaired shutter motors from leading brands such as Somfy, ASA, SIMU, and A-OK, ensuring optimal performance and reliability
• Managed the warranty process, assessing faulty units and coordinating replacements when necessary in accordance with company policies
• Served as a key point of contact for technical support, assisting companies and installation teams in resolving complex issues efficiently, thereby enhancing customer satisfaction and operational continuity
• Documented all service activities meticulously, including any additional recommendations for future maintenance

Service Engineer at SMG Engineering Automotive Company | Harley Davidson (2024-06 – 2025-05)

• Conducted detailed inspections and diagnostics of Harley-Davidson motorcycles to identify mechanical issues, wear and tear, and potential areas for improvement
• Documented all service activities meticulously, including parts used, labor performed, and any additional recommendations for future maintenance
• Collaborated closely with clients to discuss service needs, offer expert advice on motorcycle care, and explain technical issues and solutions in an accessible manner

Bachelor of Mechatronics Engineering in Mechatronics and Industrial Robotics Program – Minia University – Faculty of Engineering (2019-09 – 2024-02)