Mohamed Abdelsabour

Dynamic and results-driven Sales and Business Professional with over 9 years of experience across retail, telecommunications, and financial services. Proven track record in leading high-performing teams, driving sales growth, and improving customer experience. Adept at strategic planning, financial analysis, and market research with the ability to translate business insights into actionable strategies.

Recognized for strong leadership, communication, and problem-solving skills, with a commitment to delivering excellence and fostering long-term client relationships.

Retail Sales Supervisor at e-finance (2021-06 – Present)

Lead and supervise retail teams to achieve sales targets and deliver excellent customer service. Develop and monitor annual budgets, implement cost-control measures, and ensure financial objectives are met.

• Lead and supervise retail teams to achieve sales targets and deliver excellent customer service.
• Develop and monitor annual budgets, implement cost-control measures, and ensure financial objectives are met.
• Conduct market research and attend trade shows to identify new opportunities and strengthen competitive positioning.
• Oversee recruitment, training, and performance management of employees to enhance team efficiency and growth.
• Drive customer engagement by analyzing needs, implementing innovative strategies, and improving service standards.
• Align product development and sales strategies with organizational goals to maximize market share and profitability.
• Serve as a key liaison with stakeholders and clients, ensuring business alignment and long-term partnerships.

Senior Retail Advisor at Vodafone (2015-04 – 2021-06)

Delivered exceptional customer service by assessing client needs and recommending appropriate solutions. Guided customers through product features, financing options, and warranty services.

• Delivered exceptional customer service by assessing client needs and recommending appropriate solutions.
• Guided customers through product features, financing options, and warranty services.
• Supported retail operations including payments, stock control, merchandising, and security monitoring.
• Trained junior staff on sales techniques and customer service excellence.
• Consistently exceeded sales goals and improved customer satisfaction ratings.

Accountant at Accountant Office (2014-06 – 2015-04)

Prepared and analyzed financial statements including balance sheets and P&L reports. Ensured compliance with accounting policies and procedures while maintaining accurate financial records.

• Prepared and analyzed financial statements including balance sheets and P&L reports.
• Ensured compliance with accounting policies and procedures while maintaining accurate financial records.
• Recommended financial strategies based on analytical evaluations.
• Reconciled financial discrepancies and implemented accounting controls.
• Supported audit processes and guided clerical staff on financial reporting standards.

Bachelor of Commerce in Accounting Department – Suez Canal University (2009 – 2013)