Mohamed Elshemy

Operations Lead in logistics with proven expertise in team leadership, process optimization, and sales growth. Experienced in developing sales strategies and managing customer relationships. Skilled in market analysis, negotiation, and strategic planning to boost operational efficiency and drive revenue.

Logistics Operations lead at Nino's Bakery (2025-11 – 2026-06) • Led last-mile and fleet operations, overseeing route planning, courier performance, and daily delivery execution.

• Optimized delivery routes to reduce operational costs and improve delivery speed and SLA compliance.
• Monitored and analyzed KPIs to improve operational performance and service quality.
• Coordinated with suppliers and middle-mile partners to ensure timely shipment execution.
• Managed courier teams and fleet operations, enhancing productivity and customer satisfaction.
• Ensured seamless logistics execution, maintaining high service quality standards.
• Handled D-Rep-related escalations and operational issues, ensuring quick resolution.

Logistics Operations

Supervisor at Mnt-Halan (2023-10 – 2025-11) • Led the Halan Electronics project, coordinating with suppliers for timely shipment dispatch, managing last-mile and fleet operations, and ensuring optimal performance and delivery efficiency of field agents.

• Overseeing last-mile distribution from the Gesr El Suez warehouse, Cairo.
• Managing D-Reps & Fleet to ensure operational efficiency and service excellence.
• Enhancing delivery processes through advanced logistics systems and strategic route adjustments.
• Tracking and analyzing key performance indicators (KPIs) to drive operational improvements.
• Monitoring market conditions to refine delivery strategies and enhance service quality.
• Conducting daily and monthly performance assessments for ongoing optimization.
• Addressing operational challenges by coordinating with D-Reps and drivers.
• Working closely with warehouses and customer service to ensure seamless order fulfillment and on-time delivery (OTD).
• Managing D-Rep-related concerns and handling escalations efficiently.

Store

Supervisor at 1Dog Zone (2023-06 – 2023-10) • Developed and executed sales strategies.

• Managed the full sales process from lead generation to closing.
• Built and maintained strong client relationships.

Store

Supervisor at Pets Corner (2022-12 – 2023-05) • Implemented sales strategies and improved team performance.

• Analyzed market trends to optimize business operations.
• Negotiated contracts and maintained supplier relations.

Sales Team

Leader at Catch Clothing Brand (2022-06 – 2022-12) • Promoted to Assistant Manager for outstanding performance.

• Developed and implemented effective sales strategies.
• Analyzed sales data to improve business performance. Sales at Catch Clothing Brand (2022-02 – 2022-06) • Achieving sales targets by understanding customer needs and recommending suitable products.
• Direct interaction with customers, ensuring satisfaction through quick and effective responses.
• Collaborating with the team to meet sales targets and enhance the shopping experience.

Marketing

Specialist at Touch Media Company (2021-01 – 2022-02) • Developed and executed marketing campaigns.

• Optimized social media engagement and online visibility.
• Managed paid advertising campaigns for increased ROI.

Bachelor in Law – Helwan University (2021-07)