Mohamed Ghareeb

A reliable and experienced IT and Telecommunication manager with regional both regional and International experience. Committed to providing stable ICT services to enterprise customers and continually looking for innovation in improving the offered service.

Maximizing business outcomes by achieving alignment between people, business and technology and applying best industry practices, standards, governance, effective communication and continuous service improvement.

Highly skilled in tracking details, communicating deadlines, and following‐up with internal and external partners to ensure projects on‐time completion and within budget.

Providing strategic planning and execution, contracting, negotiating, change management required to manage the entire spectrum of Information Technology department and ensuring continuous service with minimal disruption and effective contingency and business continuity capabilities.

• Integrating ICT capabilities (including ICT organization, strategic partners, and architectures) with business needs to enable business success.
• Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures.
• Effectively manage and monitor day to day activities of the IT department to achieve a responsive and secure computing services.
• Establishing, managing and monitoring and continuously improving Telecommunications Infrastructure, Unified Communications and Collaboration Systems, Radio Systems, Satellite, Pre-WiMAX and Microwave Services on both field and office’s location.
• Explore, Evaluate and Recommend IT and Telecommunication based business solutions and innovations that improves business processes, increases efficiencies and reduces costs.
• Participating company executive quarterly review meeting to present what have been achieved, new plans and seeking high level guidance to provide best alignments with company strategies.
• Preparing financial budgets and presenting proposals for capital projects to senior executives.
• Oversee the development of tender documents, RFPs, Statement of Work and selection criteria for the demanded business solutions and services.
• Overseeing technical projects in alignment with organizational goals.
• Directing the effective delivery of networks, development, and disaster recovery systems and responsibility for the security of Apex information systems.
• Working with different team members, vendors, ISPs, and Information Technology stakeholders to find solutions to manage business activities.
• Manage segment specific vendor relationship and oversee performance as per agreed SLAs and project in alignment with Apex global governance policy.
• Manage IT resources and create a supportive and motivational work environment and Ensure achievement of performance KPI’s set in consultation with Apex management team.
• Supervising a team of contractors, while working closely with executive management, external vendors, advisers and projects stakeholders.
• Proactively identify opportunities for service improvements and ensure these are implemented, promoting a culture of continuous improvement.
• Provide professional written and verbal communication and interpersonal skills and ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects.
• Develop risk mitigation plan for the identified IT related business risks.
• Develop IT services continuity plan and ensure alignment with the business continuity plan.
• Ensure compliance of planned and delivered IT services and applications to cyber security framework.
• Ensures adherence and compliance to Group IT governance, policies and procedures.
• Lead the technical evaluation of service offers and business solutions and support the Group Procurement in the commercial evaluation.
• Collaborate with architecture and operations teams to ensure solution compatibility with Group IT standards and new IT trends and developments.
• Manage & implement recommended services improvements initiatives received through various channels including annual IT Customer satisfaction surveys.
• Act as the key liaison across all functional areas, including business units, the Group IT, and outside vendors.

• Bachelor of Computer Engineering and Automatic Control from 1997 to 2002.

Tanta University, Faculty of Engineering, Egypt,

• ITIL® Expert Certificate in IT Service Management Candidate no.: 9980072382199641, 18 January 2016.
• PMP® Project Management Professional No. 1423640 and PMI membership PMI ID#: 1580876, 7 July 2011.
• MCSE Microsoft certified system Engineer ID# 3540068 February 06, 2006.
• MCTS Microsoft Certified Technology Specialist: Exchange Server 2007 Configuration ID# 3540068 March 05, 2009.
• CCNA Cisco certified network association with ID# CSCO11269806 August 26th, 2010.
• MCSA Microsoft certified system administrator “Security “ID# 3540068 December 20, 2005.
• AWS Cloud Practitioner, validation number: 15R6RR81QFV116WX, December 2022.