Mohamed Gharib

Dynamic and versatile professional with experience in banking operations and the travel & tourism industry. Skilled in outbound tour operations, customer service, negotiation, and travel logistics. Strong academic foundation in Linguistics & Translation (English Department) complemented by certifications in Media Buying, Corporate Finance, and Digital Skills. Adept at managing marketing campaigns, optimizing performance, and delivering seamless travel experiences for diverse clients.

Tour Operator – Outbound Travel at Inspire Travel (2025-06 – Present)

• Coordinated leisure, business, incentive, and MICE travel arrangements.
• Managed quotations, hotel bookings, airline reservations, and group logistics.
• Delivered customer support and ensured client satisfaction.
• Negotiated with suppliers to secure competitive rates and quality services.
• Handled travel documentation and itinerary planning for individual and group clients.

Call Center Representative at Attijariwafa Bank Egypt (2024-12 – 2025-06)

• Assisted clients with banking inquiries, statements, and transactions.
• Developed strong communication, problem-solving, and customer service skills.
• Supported employee relations and maintained high customer satisfaction levels.
• Processed client requests efficiently while ensuring compliance with bank policies.

Bachelor's Degree in Linguistics & Translation – English Department – Badr University in Cairo (2018 – 2022)