Mokhtar Ahmed

Telecom Administrator with skills in VOIP SIP protocol, Microsoft Teams, 8x8 Contact centers, Mitel Phone Systems, Amazon Connect, Amazon Lex, AWS Lambda, AWS Cloud Practitioner, SIP Gateways Configuration, CCNA, Microsoft O365, Windows, MacOS, and Linux Administration.

Scrum

Master, ITIL Certified, and Academic IELTS Certified seek to utilize my 10 years’ experience in IT Support and Telecom to provide enhancements for organizations in order to achieve their business objectives and overcome challenges.